Service Coordinator

7 days ago


Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time
Job Description

We are seeking a highly organized and customer-focused Service Coordinator to join our team at KHR - Recruitment Specialists. As a Service Coordinator, you will be the first point of contact for all customer queries, providing exceptional service and support to our clients.

Main Responsibilities:

  • Scheduling and Planning: Coordinate and schedule routine service and maintenance for our fleet, ensuring timely and efficient delivery of services.
  • Customer Service: Handle customer inquiries and provide expert advice and solutions to meet their needs.
  • Database Management: Maintain accurate and up-to-date databases and in-house systems, including SAGE.
  • Fleet Planning: Plan and coordinate fleet hire, ensuring optimal utilization and efficiency.
  • Communication: Develop and maintain strong relationships with customers, colleagues, and stakeholders through effective communication and interpersonal skills.

Requirements:

  • Proven experience in planning and scheduling, preferably in the motor industry.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Strong organizational and time management skills, with attention to detail.
  • Ability to work independently and as part of a team.
  • Proficiency in SAGE and other relevant software systems.

Benefits:

  • 21 days annual leave plus bank holidays.
  • Company pension scheme.
  • Free on-site parking.
  • Flexibility around hours within the required schedule.


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