Director of Conferences and Events
2 months ago
Arora Group is seeking a highly experienced and results-driven Director of Conferences and Events to join our team. As a key member of our Senior Management Team, you will be responsible for driving business growth and developing a strategy to convert and drive leads in the meetings and events sector.
With a proven track record of success in the luxury sector, you will lead a high-performing events team to achieve set budgets and performance objectives. Your expertise in managing relationships with key meetings and event planners, as well as your ability to assist in planning and programming of promotional functions, will be essential in driving business growth.
Key Responsibilities:
- Achieve performance objectives and lead the team to achieve set budgets.
- Assist the proactive sales team to solicit new and existing accounts.
- Manage relationships with key meetings and event planners.
- Assist in planning and programming of promotional functions.
- Contribute to monthly and quarterly summary reports.
- Lead the weekly revenue maximisation meetings.
- Assist in leading the daily activities of meetings and events sales.
- Create and manage hotel meetings and events marketing plans.
- Assist in preparation of annual budgets and drawing up action plans.
- Manage the team, setting objectives, KPIs, activity, PDPs, one-to-ones.
- Manage all third parties effectively, ensuring effective enquiry turnaround times and high standards of service.
- Drive business centre activity with the centre teams to deliver sales activity at a local level.
- Demonstrate a successful track record of B2B MICE & Groups growth in the conference/Groups/meeting room sector.
- Proven Customer Relationship Management Skills.
- Degree-level qualification in a relevant field would be advantageous.
- At least 3 years' experience leading high-performance teams in the meetings and events arena.
- Excellent use of Microsoft Office, Salesforce, Delphi.
What We Offer:
- A competitive salary.
- Generous service charge.
- 28 days paid holiday with an extra 5 days, following 5 years' service.
- Discounted hotel room rates across our hotels, for you and friends and family.
- Fantastic Training and Development opportunities.
- Free Meals on shift.
- Tastecard membership.
- Accor Benefits.
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