Director of MICE

Fairmont Windsor Park Hotel are looking for a Director of MICE to work closely with the Senior Management Team to drive MICE business. As a Director of MICE you would work to develop a strategy to convert and drive leads along with creating a high-performing events team.

Possessing a track record of MICE success within the luxury sector is a must with a results-driven focus to develop and manage key accounts. Priding ourselves on one of the leading meeting and events and hotels in the luxury country house market, must be embedded in the successful applicants’ values whilst ensuring that all their interactions with clients and our hotels are conducted in a professional manager.

Roles and Responsibilities -

• Achieving performance objectives
• Leading the team to achieve set budgets.
• Assist the pro-active sales team to solicit new and existing accounts.
• Manage relationships with key meetings and event planners.
• Assisting with planning and programming of promotional functions within the building.
• Contributing to monthly and quarterly summary reports.
• Leading the weekly revenue maximisation meetings.
• Assisting in leading the daily activities of meetings and events sales.
• Creating and managing hotel meetings and events marketing plans.
• Assisting in preparation of annual budgets and drawing up action plans.
• Managing the team, setting objectives, KPI’s, activity, PDP’s, one to ones.
• Managing all third parties effectively ensuring effective enquiry turnaround times and high standards of service.
• Driving business centre activity with the centre teams to deliver sales activity at a local level.
• Can demonstrate a successful track record of B2B MICE & Groups growth in the conference/Groups /meeting room sector.
• Proven Customer Relationship Management Skills.
• Degree-level qualification in a relevant field would be advantageous.
• At least 3 years’ experience leading high-performance teams in the meetings and events arena.
• Excellent use of Microsoft Office, Salesforce, Delphi

What we offer in return –

• A competitive salary
• Generous service charge
• 28 days paid holiday with an extra 5 days, following 5 years’ service.
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Free Meals on shift
• Tastecard membership
• Accor Benefits

Should you see yourself as a good fit for the role of Director of MICE, please apply today.