Director of Meetings and Events

4 days ago


Englefield Green, Surrey, United Kingdom Arora Group Full time
Job Title: Director of MICE

Arora Group is seeking a highly skilled and experienced Director of MICE to join our team. As a key member of our Senior Management Team, you will be responsible for driving MICE business and developing a strategy to convert and drive leads.

Key Responsibilities:
  • Achieve performance objectives and lead the team to achieve set budgets.
  • Assist the pro-active sales team to solicit new and existing accounts.
  • Manage relationships with key meetings and event planners.
  • Assist with planning and programming of promotional functions within the building.
  • Contribute to monthly and quarterly summary reports.
  • Lead the weekly revenue maximisation meetings.
  • Assist in leading the daily activities of meetings and events sales.
  • Create and manage hotel meetings and events marketing plans.
  • Assist in preparation of annual budgets and drawing up action plans.
  • Manage the team, setting objectives, KPI's, activity, PDP's, one to ones.
  • Manage all third parties effectively ensuring effective enquiry turnaround times and high standards of service.
  • Drive business centre activity with the centre teams to deliver sales activity at a local level.
Requirements:
  • Can demonstrate a successful track record of B2B MICE & Groups growth in the conference/Groups /meeting room sector.
  • Proven Customer Relationship Management Skills.
  • Degree-level qualification in a relevant field would be advantageous.
  • At least 3 years' experience leading high-performance teams in the meetings and events arena.
  • Excellent use of Microsoft Office, Salesforce, Delphi.
What We Offer:
  • A competitive salary.
  • Generous service charge.
  • 28 days paid holiday with an extra 5 days, following 5 years' service.
  • Discounted hotel room rates across our hotels, for you and friends and family.
  • Fantastic Training and Development opportunities.
  • Free Meals on shift.
  • Tastecard membership.
  • Accor Benefits.


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