Head of Meetings and Events

3 weeks ago


Englefield Green, Surrey, United Kingdom Arora Group Full time

Arora Group is seeking a Head of Meetings and Events to collaborate closely with the Executive Leadership Team to enhance our MICE (Meetings, Incentives, Conferences, and Exhibitions) operations.

In this pivotal role, you will be responsible for formulating a comprehensive strategy aimed at converting leads and fostering a high-performing events team.

A proven history of success in the MICE sector, particularly within the luxury market, is essential, coupled with a results-oriented approach to nurturing and managing key client relationships.

As a prominent player in the luxury country house market for meetings and events, we expect the successful candidate to embody our core values while ensuring all client interactions are handled with the utmost professionalism.

Key Responsibilities -
  • Meeting and exceeding performance targets.
  • Guiding the team to achieve financial objectives.
  • Supporting the proactive sales team in acquiring new and existing accounts.
  • Building and maintaining relationships with key event planners.
  • Assisting in the organization and execution of promotional events.
  • Contributing to monthly and quarterly performance reports.
  • Leading weekly revenue optimization discussions.
  • Overseeing daily operations of meetings and events sales.
  • Developing and managing marketing strategies for hotel meetings and events.
  • Assisting in the formulation of annual budgets and action plans.
  • Managing team performance, setting objectives, KPIs, and conducting one-on-one meetings.
  • Effectively managing third-party relationships to ensure prompt responses and high service standards.
  • Driving local sales activities in collaboration with business center teams.
  • Demonstrating a successful track record in B2B MICE and Groups growth within the conference and meeting room sectors.
  • Exhibiting strong Customer Relationship Management skills.
  • A degree in a relevant field is preferred.
  • A minimum of 3 years' experience leading high-performing teams in the meetings and events sector.
  • Proficient in Microsoft Office, Salesforce, and Delphi.
What We Offer -
  • A competitive compensation package.
  • Attractive service charge.
  • 28 days of paid vacation, plus an additional 5 days after 5 years of service.
  • Discounted accommodation rates for you and your friends and family.
  • Exceptional training and development opportunities.
  • Complimentary meals during shifts.
  • Tastecard membership.
  • Accor Benefits.


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