Patient Services Coordinator

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Marie Curie UK Full time

Job Summary:

We are seeking an experienced Administrator to join our team as a Patient Services Coordinator at Marie Curie Newcastle Hospice. As a key member of our administration team, you will provide high-quality administrative support to ensure the smooth operation of our Inpatient Unit.

Key Responsibilities:

  • Process Inpatient referrals and ensure all admission documentation is prepared prior to nursing/medical consultation.
  • Prepare and update supporting patient records, maintaining accurate and up-to-date information.
  • Provide administration support at weekly multi-disciplinary team meetings, ensuring effective communication and collaboration among team members.
  • Coordinate and support discharge/transport arrangements for patients, ensuring timely and efficient transitions.
  • Maintain stationery and supplies within the ward, ensuring a well-stocked and organized environment.

Requirements:

  • Excellent organisational, administrative, and minute-taking skills, with the ability to communicate effectively at all levels.
  • Comprehensive knowledge of Microsoft packages, such as Word, Excel, and Publisher.
  • Ability to work independently in a fast-paced environment, managing changing priorities to meet tight deadlines.
  • Experience working in a Health or Social Care environment, with a flexible approach and willingness to support colleagues.

What We Offer:

  • Continued access to NHS Pension Scheme (subject to eligibility).
  • Season ticket loan.
  • Continuous development and industry-leading training programs.
  • Employee Assistance Program.
  • Flexible working arrangements.
  • Generous enhancements for weekend and night duty.


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