Patient Support Advisor

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portman Dental Care Full time

Job Title: Patient Support Advisor

About the Role:

We are seeking a highly organized and empathetic Patient Support Advisor to join our team at Portman Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities:

  • Provide warm and welcoming service to patients, responding to their needs and concerns in a timely and professional manner.
  • Manage patient appointments, scheduling, and communication, ensuring seamless coordination with our dental team.
  • Process patient payments, handle insurance claims, and maintain accurate records.
  • Assist with administrative tasks, such as data entry, filing, and mail distribution.
  • Collaborate with our dental team to ensure efficient and effective patient care.

Requirements:

  • Previous front-of-house experience in a dental or healthcare setting (ideally).
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
  • Highly organized and able to multitask, with a keen eye for detail.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.
  • The chance to work with a dynamic and forward-thinking dental practice, committed to delivering exceptional patient care.

How to Apply:

If you are a motivated and customer-focused individual, with a passion for delivering exceptional patient care, we would love to hear from you. Please submit your latest CV and a cover letter outlining your experience and qualifications for this role.



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