Operations Support Officer

7 days ago

Beckenham, Greater London, United Kingdom Tempex Recruitment Ltd Full time

Job Title: Business Support Administrator

Job Summary:

We are seeking two dedicated Business Support Administrators to join our Special Educational Needs (SEND) Service, providing essential business support to ensure the effective operation of our SEND department. These roles involve working closely with SEND caseworkers and supporting various functions in line with statutory duties under the Children and Families Act and the SEND Code of Practice.

Key Responsibilities:

  1. Provide general clerical, administrative, and IT support, including system administration.
  2. Manage and process new requests for Education, Health, and Care Needs Assessments (EHCNA), ensuring accurate and timely updates to IT systems and communication with families.
  3. Coordinate with young people, families, schools, and professionals throughout the assessment process, monitoring receipt of required reports and tracking the process in line with statutory timelines.
  4. Support decision-making panels by preparing agendas, collating relevant documents, recording decisions, and communicating outcomes.
  5. Ensure robust document management of statutory processes, including EHC Plans, Annual Reviews, and consultations, adhering to GDPR standards.
  6. Organize and monitor translation and interpretation services, including raising purchase orders and processing payments.
  7. Undertake any other duties as required to support the efficient functioning of the department.

Essential Requirements:

  1. Experience with the CapitaOne database system and working within a local authority SEN team.

Job Requirements:

Applicants should have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A strong attention to detail and ability to maintain confidentiality are essential. The successful candidate will be a team player, with a positive attitude and a commitment to delivering high-quality results.

About Tempex Recruitment Ltd:

Tempex Recruitment Ltd is a leading recruitment agency specializing in temporary and permanent staffing solutions for various industries. We are committed to providing exceptional service and supporting our clients in finding the best talent for their organizations.

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