Continuing Care Administrative Officer

3 weeks ago

Beckenham, Greater London, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

Employer Overview

Position: Business Support Officer

Department: All Age Continuing Care (AACC)

Job Summary

The NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is seeking a dedicated Business Support Officer to join our All Age Continuing Care (AACC) team. This role is essential in ensuring the smooth operation of our services, which are designed to meet the statutory requirements of the Integrated Care Board (ICB) while managing the AACC budget effectively.

The AACC service is supported by a Partnership Delivery Service (PDS) provided by Midlands & Lancashire Commissioning Support Unit, working collaboratively with the in-house team to fulfill all service requirements. The PDS focuses on delivering critical assessments and reviews, which are vital for the completion of Multi-Disciplinary Team (MDT) Decision Support Tools (DSTs), alongside additional administrative support.

Main Responsibilities

The successful candidate will:

  • Collaborate with the AACC team to provide guidance to both internal and external stakeholders regarding NHS Continuing Healthcare (CHC) applications.
  • Work independently and as part of a cohesive business and administration team, taking ownership of assigned tasks and demonstrating a proactive approach.
  • Follow established procedures, manage personal workload efficiently, and show initiative to meet the demands of the role.
  • Serve as the primary point of contact within the office, requiring proficient ICT skills, including minute-taking, word processing, database management, and diary coordination.
  • Maintain a flexible and adaptable work style to meet tight deadlines while handling a variety of routine and non-routine administrative tasks.
  • Ensure accurate and timely data entry and management within relevant systems, adhering to standard operating procedures.

This position offers a valuable opportunity for professional growth and skill development within a dynamic service environment.

Working with Us

The NHS is recognized as one of the largest employers in Europe, providing a unique and rewarding work environment filled with challenges and opportunities. As part of MLCSU, you will join a team of over 1,000 skilled professionals dedicated to making a positive impact on the lives of our patients and communities.

We pride ourselves on delivering a comprehensive range of professional services to various public bodies, underpinned by our commitment to NHS values. In return, we offer a supportive atmosphere conducive to learning and career advancement in an evolving landscape.

Essential Criteria

To be considered for this role, candidates must demonstrate:

  • Previous experience in an administrative capacity, utilizing a broad range of administrative processes and computerized data systems.
  • A Level 3 qualification or equivalent relevant experience in a similar role.
  • The ability to work autonomously, organizing and prioritizing tasks to meet deadlines.
  • Strong interpersonal and communication skills, with the ability to handle sensitive information with discretion.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.

We encourage applicants from diverse backgrounds and experiences to apply, as we value the unique perspectives that contribute to our team's success.

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