Customer Support Specialist

3 weeks ago


Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time

Customer Service Administrator, Permanent

Role: Customer Service Admin

Location: Barnsley

Salary: £23,300

Hours: 8.30am - 5.30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)

Elevation Recruitment Group's Business Support division is pleased to announce an opening for the position of Customer Service Administrator within a manufacturing organization.

Key Responsibilities:

  • Manage and respond to customer inquiries, complaints, and product-related questions.
  • Proactively address any issues, escalating them as necessary while clearly communicating the situation, next steps, and potential outcomes to customers.
  • Accurately record and update all customer information and communications.
  • Build and maintain effective relationships with subcontractors, site teams, and internal departments.

Ideal Candidate Profile:

  • Proven track record of delivering outstanding customer service.
  • Professional telephone etiquette coupled with strong written communication skills.
  • Ability to tackle multiple issues and demonstrate problem-solving capabilities.
  • Highly organized with the ability to manage individual workload effectively.

If you believe you possess the qualities and experience outlined above, we encourage you to consider this opportunity.



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