Customer Support Specialist

7 days ago


Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time
Job Overview

Elevation Recruitment Group's Business Support division is seeking a highly skilled Customer Service Administrator to join their team. This is a permanent opportunity for a manufacturing company in the Barnsley area.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide exceptional customer service. They will be responsible for managing customer contact, resolving issues, and ensuring all customer details are accurately recorded.

Key Responsibilities:

  • Respond to and manage customer inquiries, complaints, and product-related issues
  • Actively manage and escalate issues as necessary, while maintaining clear communication with customers
  • Ensure accurate and timely recording of customer details and communication
  • Develop and maintain effective relationships with sub-contractors, site teams, and other stakeholders

Requirements:

  • Proven track record of providing exceptional customer service
  • Excellent telephone manner and written communication skills
  • Ability to resolve multiple issues and think critically
  • Strong organizational skills and ability to manage workload effectively

About the Company:

Elevation Recruitment Group is a leading recruitment agency specializing in business support and administrative roles. We are committed to providing exceptional service to our clients and candidates.



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