Customer Support Specialist
7 days ago
Elevation Recruitment Group's Business Support division is seeking a highly skilled Customer Service Administrator to join their team. This is a permanent opportunity for a manufacturing company in the Barnsley area.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide exceptional customer service. They will be responsible for managing customer contact, resolving issues, and ensuring all customer details are accurately recorded.
Key Responsibilities:
- Respond to and manage customer inquiries, complaints, and product-related issues
- Actively manage and escalate issues as necessary, while maintaining clear communication with customers
- Ensure accurate and timely recording of customer details and communication
- Develop and maintain effective relationships with sub-contractors, site teams, and other stakeholders
Requirements:
- Proven track record of providing exceptional customer service
- Excellent telephone manner and written communication skills
- Ability to resolve multiple issues and think critically
- Strong organizational skills and ability to manage workload effectively
About the Company:
Elevation Recruitment Group is a leading recruitment agency specializing in business support and administrative roles. We are committed to providing exceptional service to our clients and candidates.
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Customer Support Specialist
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