Patient Experience Coordinator
7 days ago
We are seeking a highly skilled and experienced individual to join our Patient Experience Team as a Patient Experience Coordinator. This is an exciting opportunity to work in a dynamic and innovative environment, where you will play a key role in ensuring that our patients receive the highest level of care and service.
Key Responsibilities- Complaints Handling: You will be responsible for receiving and managing complaints from patients and their families, ensuring that all concerns are addressed in a timely and effective manner.
- Investigation and Resolution: You will work closely with our Complaints Resolution Manager to investigate and resolve complaints, ensuring that all necessary steps are taken to address the concerns raised.
- Communication and Reporting: You will be responsible for communicating with patients and their families, providing updates on the progress of investigations and ensuring that all necessary reports are completed and submitted.
- Administrative Support: You will provide administrative support to the Patient Experience Team, including data entry, document preparation, and other tasks as required.
- Qualifications and Experience: You will have a relevant qualification in administration or a related field, and significant experience in a similar role.
- Skills and Knowledge: You will have excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and staff at all levels.
- IT Skills: You will have proficiency in Microsoft Office, including Word, Excel, and Outlook, and experience with data entry and analysis.
Cambridgeshire Community Services NHS Trust is a leading provider of community health services, committed to delivering high-quality care and service to our patients. We are proud to be rated 'Outstanding' by the Care Quality Commission, and we are seeking individuals who share our passion for delivering exceptional patient care.
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Patient Experience Advisor
6 days ago
St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Experience Advisor to join our team at Cambridgeshire Community Services NHS Trust. As a key member of our Patient Experience Team, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key ResponsibilitiesProvide exceptional customer care...
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Patient Experience Advisor
5 days ago
St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Experience Advisor to join our team at Cambridgeshire Community Services NHS Trust. As a key member of our Patient Experience Team, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key ResponsibilitiesProvide exceptional customer care...
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Patient Experience Advisor
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St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Experience Advisor to join our team at Cambridgeshire Community Services NHS Trust. As a key member of our Patient Experience Team, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key ResponsibilitiesProvide exceptional customer care...
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Patient Experience Advisor
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St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Experience Advisor to join our team at Cambridgeshire Community Services NHS Trust. As a key member of our Patient Experience Team, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key ResponsibilitiesProvide exceptional customer care...
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Patient Data Coordinator
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Healthcare Administrative Coordinator
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Healthcare Administrative Coordinator
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Dining Experience Coordinator
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Front Desk Coordinator
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St Ives, Cornwall, United Kingdom GP Practice in Wales Full timeAbout the RoleWe are seeking a highly skilled and organized Receptionist to join our team at a busy GP Practice in Wales. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our doctors and patients.Key ResponsibilitiesManage patient inquiries and concerns in a professional and...
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Healthcare Administrative Assistant
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St Ives, Cornwall, United Kingdom Grove Medical Practice Full timePosition Overview We are seeking a dedicated Healthcare Administrative Assistant to become a vital part of our team at Grove Medical Practice. This role focuses on managing clinical administration tasks, including processing outgoing referrals and coordinating with the GP and Nursing Team. You will be responsible for facilitating communication with...
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Administration Coordinator
5 days ago
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St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced individual to join our Patient Experience Team as a Patient Experience Coordinator. This is an exciting opportunity to work in a dynamic and innovative environment, providing exceptional customer care and support to patients and their families.Key ResponsibilitiesProvide a point of contact for...
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