Front Desk Coordinator

6 days ago


St Ives, Cornwall, United Kingdom GP Practice in Wales Full time

About the Role

We are seeking a highly skilled and organized Receptionist to join our team at a busy GP Practice in Wales. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our doctors and patients.

Key Responsibilities

  • Manage patient inquiries and concerns in a professional and courteous manner
  • Operate our clinical system and manage patient records
  • Handle prescriptions and medication queries
  • Receive and record requests for visits and appointments
  • Sort and distribute practice mail and correspondence
  • Deal with patient registrations and updates
  • Handle money and payments for private medical services
  • Maintain accurate and up-to-date records and databases
  • Provide administrative support to the reception team and doctors
  • Perform other duties as required to ensure the smooth operation of the practice

About Our Practice

We are a friendly and established 5-partner training practice with a growing patient list. We pride ourselves on providing high-quality primary care services in a modern and purpose-built health centre. Our team is highly skilled and supportive, with a strong focus on teamwork and communication.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A chance to work with a talented and dedicated team


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