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Front Desk Associate

2 months ago

St Ives, Cornwall, United Kingdom Carbis Bay Hotel Full time

We are seeking a skilled and experienced Receptionist to join our team at Carbis Bay Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

The ideal candidate will have a mix of early and late shifts, including weekends, and will be comfortable working in a fast-paced environment. We offer a competitive rate of pay based on age and experience, as well as a range of benefits including employee discounts, meal on duty, and parking.

As a Receptionist at Carbis Bay Hotel, you will have the opportunity to work with our Opera and Res Diary systems, and will receive full training to ensure your success in this role. If you are a friendly, smart, and confident individual with excellent customer service skills, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to guests and colleagues
  • Manage front desk operations, including check-in and check-out procedures
  • Process payments and handle guest inquiries
  • Work collaboratively with other departments to ensure a seamless guest experience

What We Offer:

  • Competitive rate of pay based on age and experience
  • Employee discounts across the Carbis Bay Estate
  • Meal on duty
  • Parking