Dental Front Desk Coordinator

4 weeks ago


Bury St, Suffolk, United Kingdom Guildhall Dental Full time

We are seeking an experienced Dental Front Desk Coordinator to support our team of general dentists and specialists at Guildhall Dental, a well-established family practice in East Anglia. Our practice has been serving the needs of patients for over 80 years, providing essential, affordable dental services to families.

The ideal candidate will have previous front of house Dental Reception experience, specifically in call handling, and be motivated, approachable, and organised with excellent communication skills. They will also have a warm and friendly demeanour, providing a professional and welcoming experience for all patients and visitors.

The successful candidate will be highly proficient in SOE Exact and common Microsoft packages, and have a high level of professionalism, punctuality, and reliability. They will also be an excellent team player and have a positive attitude and enthusiasm.

We offer a competitive salary, a modern and pleasant working environment, GDC registration, Professional Indemnity, and CPD training paid for if applicable, Perkbox membership, and a contributory pension scheme.

Key Responsibilities:

  • Provide exceptional patient care and support to our team of general dentists and specialists
  • Manage front of house operations, including call handling and patient scheduling
  • Maintain accurate records and reports, using SOE Exact and common Microsoft packages
  • Work collaboratively with the team to achieve excellent patient outcomes

Requirements:

  • Previous front of house Dental Reception experience, specifically in call handling
  • Excellent communication and interpersonal skills
  • High level of professionalism, punctuality, and reliability
  • Ability to work collaboratively as part of a team

We'd love to hear from you


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