Medical Front Desk Coordinator

4 weeks ago


St Albans, Hertfordshire, United Kingdom Midway Surgery Full time

About the Role

Midway Surgery is seeking a highly skilled and organized Medical Receptionist to join our team. As the main point of contact for patients, you will be responsible for providing a friendly, efficient, and professional front-line service.

Key Responsibilities

  • Receive and direct patients to the appropriate healthcare professional
  • Manage patient communications, including telephone calls, emails, and letters
  • Utilize the Practice computer system to support patient care and communication
  • Deal with general enquiries, explain procedures, and make appointments
  • Work effectively with the clinical team to ensure patients receive quality care

Requirements

  • Good secondary education
  • Excellent communication and customer care skills
  • Computer literate, with experience using email, internet, and Microsoft Word
  • Ability to work under pressure and as part of a team
  • Professional and friendly personality

Working at Midway Surgery

We are a busy GP Surgery looking for someone who is efficient, friendly, and able to work in a fast-paced environment. If you are a team player with excellent communication skills, we would love to hear from you.



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