Healthcare Administrative Coordinator

3 weeks ago

St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

Position Overview

We are seeking a dedicated Healthcare Administrative Coordinator to become a vital part of our Support Team at Grove Medical Practice. This role will primarily focus on managing outgoing referrals and tasks initiated by the General Practitioners and Nursing Team. You will be responsible for liaising with hospitals, specialists, and other healthcare providers to facilitate and expedite appointments, investigations, and patient transport, while also addressing patient inquiries. Familiarity with SystmOne and/or ERS is advantageous, though comprehensive training will be provided.

Successful candidates will exhibit exceptional organizational and communication abilities, with a proven capacity to prioritize tasks effectively. A flexible, professional demeanor and a commitment to delivering outstanding service to our patients are essential.

Key Responsibilities

  • Deliver a proficient audio, copy typing, and word processing service for GPs and healthcare professionals, ensuring accuracy and timeliness in the preparation of letters, reports, patient referrals, and other documentation.
  • Manage patient referrals through the NHS eReferral system, selecting the appropriate specialty and clinic.
  • Assist in the timely processing of all 2WW (two-week wait) referrals.
  • Maintain an up-to-date understanding of local NHS services, including available clinics, specialties, referral criteria, and necessary forms or systems.
  • Coordinate with other healthcare services to expedite patient referrals and appointments, as well as to follow up on patient results and documentation.
  • Arrange patient transport in accordance with local guidelines when necessary.
  • Schedule patient appointments, bookings, and admissions as required.
  • Complete all assigned tasks efficiently and contribute to the overall effectiveness of the Support Team.
  • Identify and process completed medical reports for invoicing, ensuring proper payment and documentation.
  • Respond to GP & Clinical Admin requests via email or manual notes, coordinating follow-up tests or appointments as needed.
  • Facilitate communication between the Practice and community nursing services to support patient care.
  • Provide courteous and effective telephone support to patients and healthcare agencies.
  • Assist the Support Team Leader and/or Practice Manager with administrative duties as required.
  • Maintain accurate records in the Practice clinical system and assist with data retrieval and reporting.
  • Support the maintenance of Practice registers and waiting lists, contributing to multidisciplinary work.
  • Manage incoming emails and provide ad-hoc support to the Reception & Admin Team as necessary.
  • Undertake additional duties as requested by Practice leadership.

Confidentiality and Compliance

In the course of your duties, you will handle sensitive patient information and are expected to maintain confidentiality in accordance with Practice policies and procedures.

Health & Safety

Assist in promoting health, safety, and security in the workplace, adhering to Practice policies and reporting any hazards immediately.

Equality and Diversity

Support the rights and dignity of patients, colleagues, and carers, ensuring a welcoming and respectful environment.

Personal Development

Engage in ongoing training and professional development as part of your role, including participation in performance reviews.

Quality Assurance

Strive to maintain high-quality standards within the Practice, contributing to team effectiveness and patient satisfaction.

Communication

Recognize the importance of effective communication with team members, patients, and external agencies to ensure a cohesive working environment.

  • Healthcare Administrative Coordinator

    3 weeks ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    Position Overview We are seeking a dedicated Healthcare Administrative Coordinator to become a vital part of our team at Grove Medical Practice. This role will focus on managing outgoing referrals and administrative tasks initiated by our General Practitioners and Nursing Team. You will be responsible for coordinating with hospitals, specialists, and other...

  • Healthcare Administrative Coordinator

    3 weeks ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    Job Overview We are seeking a dedicated Healthcare Administrative Coordinator to become a vital part of our Support Team. Your primary focus will be on General Practitioner and Clinical Administration, where you will manage outgoing referrals and tasks initiated by the General Practitioner and Nursing Team, including routine, urgent, and two-week wait...

  • Healthcare Administrative Assistant

    3 weeks ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    Position OverviewWe are seeking a dedicated Healthcare Administrative Assistant to become a vital part of our team at Grove Medical Practice. This role will primarily focus on managing GP and clinical administrative tasks, including the processing of patient referrals and communications initiated by the General Practitioners and Nursing Team. You will play a...

  • Healthcare Administrative Assistant

    3 weeks ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    Position Overview We are seeking a dedicated Healthcare Administrative Assistant to become a vital part of our team at Grove Medical Practice. This role focuses on managing clinical administration tasks, including processing outgoing referrals and coordinating with the GP and Nursing Team. You will be responsible for facilitating communication with...

  • Administration Coordinator

    11 hours ago

    St Ives, Cornwall, United Kingdom Tempest Full time

    Job Summary:Tempest Photography, a leading academic photography company, is seeking an experienced Administration Assistant to join its busy graduation team. As a key member of the team, you will be responsible for coordinating graduation events nationwide, ensuring seamless execution and exceptional customer service.Key Responsibilities:Organize and...

  • Administration Coordinator

    8 hours ago

    St Ives, Cornwall, United Kingdom Tempest Full time

    Job Summary:Tempest Photography, a leading academic photography company, is seeking an experienced Administration Assistant to join its busy graduation team. As a key member of the team, you will be responsible for coordinating graduation events nationwide, ensuring seamless execution and exceptional customer service.Key Responsibilities:Organize and...

  • Bars Operations Coordinator

    3 weeks ago

    St Ives, Cornwall, United Kingdom Haven Holidays Full time

    Bars Operations CoordinatorJoin our dedicated team at Haven Holidays, where we pride ourselves on delivering exceptional guest experiences.Job OverviewAs a Bars Operations Coordinator, you will play a crucial role in the effective management of our bar services, ensuring that our guests enjoy a seamless experience.Key ResponsibilitiesOversee stock management...

  • Patient Data Coordinator

    10 hours ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    About Grove Medical PracticeGrove Medical Practice is a friendly, part-dispensing GP practice based in the heart of a historic town. We specialize in training and research, and have invested in expanding our team and premises to deliver high-quality patient care. If you have a passion for primary care, we would love to hear from you.Job SummaryWe are seeking...

  • Patient Data Coordinator

    2 days ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    About Grove Medical PracticeGrove Medical Practice is a friendly, part-dispensing GP practice based in the heart of a historic town. We specialize in training and research, and have invested in expanding our team and premises to deliver high-quality patient care. If you have a passion for primary care, we would love to hear from you.Job SummaryWe are seeking...

  • Patient Experience Coordinator

    3 days ago

    St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our Patient Experience Team as a Patient Experience Coordinator. This is an exciting opportunity to work in a dynamic and innovative environment, where you will play a key role in ensuring that our patients receive the highest level of care and service.Key...

  • Product Launch Coordinator

    3 days ago

    St Ives, Cornwall, United Kingdom The ONE Group Ltd Full time

    About The ONE Group LtdWe are a global leader in design, development, manufacture, and distribution of premium sporting goods.We are home to a host of instantly recognisable, iconic sports brands.The RoleThe Ecommerce Merchandiser & Product Planner will be responsible for managing products across the EMEA region to maximise sales and enhance the customer...

  • Administrative Assistant

    2 days ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    About Grove Medical PracticeGrove Medical Practice is a friendly, part-dispensing GP practice based in the heart of a historic town. We specialize in training and research, and have invested in expanding our team and premises to deliver high-quality patient care. If you have a passion for primary care, we would love to hear from you.Job SummaryWe are seeking...

  • Administrative Assistant

    7 hours ago

    St Ives, Cornwall, United Kingdom Grove Medical Practice Full time

    About Grove Medical PracticeGrove Medical Practice is a friendly, part-dispensing GP practice based in the heart of a historic town. We specialize in training and research, and have invested in expanding our team and premises to deliver high-quality patient care. If you have a passion for primary care, we would love to hear from you.Job SummaryWe are seeking...

  • Beverage Administration Specialist

    3 weeks ago

    St Ives, Cornwall, United Kingdom Haven Holidays Full time

    Bars Operations CoordinatorJoin our vibrant team at Haven Holidays, where we pride ourselves on providing exceptional guest experiences in our beautiful locations.Job OverviewAs a Bars Operations Coordinator, you will play a vital role in ensuring the efficient management of our bar services. Your responsibilities will include:Overseeing stock management and...

  • Supply Chain Administrator

    2 days ago

    St Ives, Cornwall, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Job Summary:We are seeking a highly organized and detail-oriented Warehouse Administrator to join our team at Infinity Recruitment Consultancy Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our warehouse operations.Key Responsibilities:Coordinate the receipt, storage, and dispatch of goods...

  • Administrative Support Officer

    3 days ago

    St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our Patient Experience Team as a Patient Experience Coordinator. This is an exciting opportunity to work in a dynamic and innovative environment, providing exceptional customer care and support to patients and their families.Key ResponsibilitiesProvide a point of contact for...

  • Warehouse Operations Coordinator

    3 days ago

    St Ives, Cornwall, United Kingdom Infinity Recruitment Consultancy Ltd Full time

    Job Summary:We are seeking a highly organized and detail-oriented Warehouse Administrator to join our team at Infinity Recruitment Consultancy Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our warehouse operations.Key Responsibilities:Coordinate the receipt, storage, and dispatch of goods...

  • Medical Secretary

    2 days ago

    St Austell, Cornwall, United Kingdom St Austell Healthcare Full time

    Job SummaryWe are seeking an experienced administrative professional to join our team at St Austell Healthcare. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Main ResponsibilitiesProvide administrative support to our healthcare team, including word processing,...

  • Medical Secretary

    9 hours ago

    St Austell, Cornwall, United Kingdom St Austell Healthcare Full time

    Job SummaryWe are seeking an experienced administrative professional to join our team at St Austell Healthcare. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Main ResponsibilitiesProvide administrative support to our healthcare team, including word processing,...

  • Medical Secretary

    10 hours ago

    St Austell, Cornwall, United Kingdom St Austell Healthcare Full time

    Job SummaryWe are seeking an experienced administrative professional with excellent computer, interpersonal, and organizational skills to join our team at St Austell Healthcare. The ideal candidate will have a methodical approach to fluctuating workloads, the ability to work under pressure, and as part of a team, with a consistent positive and can-do...