Customer Service Administrator
3 weeks ago
Client Services Coordinator
RPS is on the lookout for a skilled Client Services Coordinator/Administrator to join our Occupational Health (OH) team. This role is pivotal in ensuring the seamless delivery of services to our clients, overseeing that daily operations run efficiently. You will adhere to established protocols and ensure that all responsibilities align with defined KPIs, always prioritizing customer satisfaction and proactively addressing their needs.
At RPS, our projects are integral to the environment around us. We define, design, and manage initiatives that create shared value in a complex, urbanizing, and resource-limited world. Our workforce is our greatest asset. We seek individuals who share our enthusiasm for tackling significant challenges, and we provide support at every stage of your career journey.
Key Responsibilities:
Manage all incoming communications from clients, suppliers, and the broader OH team Utilize our specialized booking system to arrange appointments and inform relevant parties as necessary (comprehensive training will be provided) Oversee client billing and generate invoices Participate in regular client meetings via video conferencing Accurately input weekly electronic timesheets (full training will be provided) Conduct routine administrative tasks and handle any ad-hoc responsibilitiesIdeal Candidate:
Proven experience in a busy office administrative role Proficient in the MS Office suite, with the ability to perform Pivot and Vlookups Exceptional organizational skills with the capability to prioritize tasks effectively Strong written and verbal communication abilities Keen attention to detail and a commitment to accuracy with a right-first-time approach Excellent interpersonal skills with a strong focus on customer service, capable of building and maintaining relationships with key clients and service users Ability to thrive under pressure and meet tight deadlines with a flexible mindset Capable of working collaboratively within a team as well as independently Benefits:
We offer hybrid and flexible working arrangements, 24 days of annual leave plus public holidays, a company pension scheme, complimentary onsite parking and facilities, a standard 37.5-hour workweek (Monday to Friday), and an attractive benefits package.
Here, you will find genuine support and encouragement. We are an accredited training provider and prioritize learning and development for all employees. A personal development plan and a clear career pathway empower you to take charge of your career progression, with support available as far as you wish to advance.
We value diverse ideas, perspectives, and styles of thinking. A mix of experiences and skills is essential for developing innovative solutions. We respect one another and acknowledge the potential and contributions of every individual. Joining us means becoming part of a diverse community and a company that prioritizes its people and their well-being.
We recognize the importance of flexible working arrangements, with agile offices and hybrid working as standard practice. We are open to discussions about flexible working options, ensuring a workplace that accommodates your needs.
RPS, A Tetra Tech Company:
As of January 2023, RPS has become part of Tetra Tech, marking an exciting new chapter in our business. With 27,000 employees across more than 550 offices in over 120 countries, Tetra Tech is a leading global provider of consulting and engineering services. As part of Tetra Tech, RPS is proud to offer our employees unparalleled development and project opportunities, contributing to solutions for some of the world's most complex challenges.
Next Steps:
If your qualifications align with our needs, you may be invited to participate in a competency-based interview. We welcome applications from individuals whose career paths align with this opportunity. All applications will be considered.
Our Commitment to Diversity and Inclusion: We are dedicated to fostering an inclusive organization that effectively utilizes global talent without unnecessary barriers. Our commitment to diversity and inclusion is embedded in all our people processes, ensuring we reflect the communities and clients we serve, thereby attracting, developing, and retaining the best talent for our future.
Recruitment Agencies: We maintain a Preferred Supplier List of trusted partners for recruitment assistance and do not accept speculative CVs or unsolicited candidate introductions from agencies not on this list. For further information, please refer to the careers page on our website.
-
Senior Customer Support Administrator
3 weeks ago
Mansfield Woodhouse, Nottinghamshire, United Kingdom Aquilo Recruitment Full timeAquilo Recruitment is collaborating with a prominent organization in the construction sector that is seeking to enhance its team with a proficient Customer Support Administrator. This position is ideal for individuals who excel in multitasking, possess strong administrative skills, and are dedicated to improving customer experiences. The company fosters a...
-
Customer Service Director
2 days ago
Mansfield Woodhouse, Nottinghamshire, United Kingdom Morrisons Full timeAbout The RoleWe are a leading Food Retailer serving customers across the UK with a strong presence in the Supermarket industry.Our business is primarily focused on Food and Grocery products, with a unique approach to Manufacturing and Sourcing fresh food through our own facilities.We are seeking a high-performing Customer Service Manager to help drive our...
-
Customer Service Director
2 days ago
Mansfield Woodhouse, Nottinghamshire, United Kingdom Morrisons Full timeAbout The RoleWe are a leading Food Retailer serving customers across the UK with a strong presence in the Supermarket industry.Our business is primarily focused on Food and Grocery products, with a unique approach to Manufacturing and Sourcing fresh food through our own facilities.We are seeking a high-performing Customer Service Manager to help drive our...
-
Financial Services Administrator
4 days ago
Mansfield, Nottinghamshire, United Kingdom Winner Education Careers Full timeJob Summary:Winner Education Careers is seeking a highly motivated and experienced Financial Administrator to join our team. As a Financial Administrator, you will be responsible for providing financial support to our school in Mansfield.Key Responsibilities:Process financial transactions, including requisitions, invoices, and payments.Manage the school's...
-
Office Administrator for Branch Services
3 weeks ago
Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full timeBecome a vital part of our team as a Branch Operations CoordinatorAre you eager to take on a stimulating and fulfilling position in a dynamic workplace? If this resonates with you, we have an excellent opportunity available.We are on the lookout for a committed Office Administrator to enhance our operations. In the role of Branch Operations Coordinator, you...
-
Access Services Administration Coordinator
3 weeks ago
Mansfield, Nottinghamshire, United Kingdom ABL Health Ltd Full timeJob Overview Join our dedicated team in making a significant impact on the lives of individuals and families, providing exceptional administrative support to health professionals in a comprehensive access service focused on various health-related challenges. As a vital member of a diverse and welcoming team, you will play a crucial role in the...
-
Branch Administrator
2 days ago
Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full timeJob SummaryWe are seeking a highly motivated and organized Branch Administrator to support our fantastic team in a busy customer-facing environment. As a key member of our branch team, you will take ownership of office administration, ensuring accurate and efficient delivery of services.Key ResponsibilitiesSupport the sales team with administrative duties,...
-
Branch Administrator
4 days ago
Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full timeJob SummaryWe are seeking a highly motivated and organized Branch Administrator to support our fantastic team in a busy customer-facing environment. As a key member of our branch team, you will take ownership of office administration, ensuring accurate and efficient delivery of services.Key ResponsibilitiesSupport the sales team with administrative duties,...
-
Customer Service Representative
18 minutes ago
Mansfield, Nottinghamshire, United Kingdom Centric Talent Full time**About the Role**Centric Talent is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.**Key Responsibilities**Respond to customer inquiries via phone,...
-
Administrative Assistant
4 days ago
Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full timeJob SummaryWe are seeking a highly motivated and organized Branch Administrator to support our team in a busy customer-facing environment. As a key member of our branch team, you will be responsible for providing administrative support to our sales team, ensuring office expenditure is maintained within budgeted levels, and providing excellent customer...
-
Administrative Assistant
2 days ago
Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full timeJob SummaryWe are seeking a highly motivated and organized Branch Administrator to support our team in a busy customer-facing environment. As a key member of our branch team, you will be responsible for providing administrative support to our sales team, ensuring office expenditure is maintained within budgeted levels, and providing excellent customer...
-
Customer Service Advisor
2 months ago
Mansfield, Nottinghamshire, United Kingdom Centric People Full timeJob Type:PermanentJob Sector:Customer ServiceRegion:East MidlandsLocation:Mansfield Salary: £23,920 to £23,920 per annum Salary Description: £23920 per annum Posted: 30/07/2024 Recruiter: Centric People Job Ref: JC-274Customer Service Advisor - Shirebrook - Full Time -. Immediate Starts - Employee Perks & Benefits – Permanent Position - Apply Today...
-
Branch Administrator
2 months ago
Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full timeJob DescriptionAt Burchell Edwards, part of the Connells Group, we're looking for a highly motivated Branch Administrator (Part Time Flexible) to support our fantastic team in branch in Mansfield. As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing...
-
Customer Service Consultant
3 weeks ago
Mansfield, Nottinghamshire, United Kingdom Evans Halshaw Full timePosition OverviewJoin our team as a Customer Service Consultant on a part-time basis, working 27 hours per week.Company: Evans Halshaw Peugeot MansfieldCompensation: Enjoy a competitive salary of £16,114, along with a potential bonus of £2,880. Additional benefits include a pension plan, critical illness coverage, life insurance, and 23 days of annual...
-
Customer Service Representative
2 days ago
Mansfield, Nottinghamshire, United Kingdom Warner Hotels Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Waiting Team Member at Thoresby Hall Hotel. As a key member of our Hospitality department, you will play a vital role in delivering exceptional service to our guests and ensuring their stay with us is truly memorable.Key ResponsibilitiesProvide exceptional...
-
Customer Service Representative
3 days ago
Mansfield, Nottinghamshire, United Kingdom Warner Hotels Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Waiting Team Member at Thoresby Hall Hotel. As a key member of our Hospitality department, you will play a vital role in delivering exceptional service to our guests and ensuring their stay with us is truly memorable.Key ResponsibilitiesProvide exceptional...
-
Customer Service Representative
2 days ago
Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full timeAbout This RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Retail Sales Associate at Sierra Nevada Brewing Co. This role is a fantastic opportunity to work in a dynamic and fast-paced environment, engaging with customers and providing exceptional service.Key ResponsibilitiesProvide a warm and welcoming environment for...
-
Customer Service Representative
4 days ago
Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full timeAbout This RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Retail Sales Associate at Sierra Nevada Brewing Co. This role is a fantastic opportunity to work in a dynamic and fast-paced environment, engaging with customers and providing exceptional service.Key ResponsibilitiesProvide a warm and welcoming environment for...
-
Customer Service Representative
2 days ago
Mansfield, Nottinghamshire, United Kingdom JD Gyms Full timeJob Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our facilities team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.Key Responsibilities:Cleaning and Maintenance: Ensure all areas of the...
-
Customer Service Representative
3 days ago
Mansfield, Nottinghamshire, United Kingdom JD Gyms Full timeJob Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our facilities team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.Key Responsibilities:Cleaning and Maintenance: Ensure all areas of the...
