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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our facilities team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.
Key Responsibilities:
- Cleaning and Maintenance: Ensure all areas of the gym are clean and well-maintained, adhering to company standards and regulations.
- Customer Service: Provide exceptional customer service, actively seeking feedback and making improvements to enhance the member experience.
- Record Keeping: Accurately record all cleaning duties and tasks on relevant checklists to maintain company standards.
- Health and Safety: Adhere to COSHH regulations, ensuring the correct use and storage of cleaning chemicals and equipment.
- Part-Time Hours: Work a part-time schedule, mainly evenings, to support the gym's operational needs.
Requirements:
- Hard Working and Interpersonal Skills: Demonstrate strong interpersonal skills, attention to detail, and a passion for exceeding expectations.
- Previous Experience: Show previous experience in a similar role, with the ability to multitask and work unsupervised.
- Effective Communication: Possess effective communication skills and be approachable to members and other staff.
Benefits:
- JD Discount Card: Enjoy discounts at all JD affiliates.
- Annual Leave Scheme: Participate in our annual leave scheme.
- Free Gym Membership: Receive free gym membership as a valued member of our team.