Sales and Customer Service Representative
4 weeks ago
Job Specification:
For Inspire Resourcing Ltd, we are currently recruiting for a Sales and Customer Service Representative on behalf of a great business based in Mansfield.
You will be responsible for building relationships with both new and existing customers.
This is a great opportunity for an individual with previous sales and customer service experience.
Key Responsibilities:
• Working in a busy team of seven people, the role is mostly office based and a mixture of sales and customer service.
• Several enquiries are received daily by email, telephone and via the website.
• By using our quoting system, you will be required to provide quotes to both new and existing customers.
• When any prospect accounts become live accounts, they are allocated to the Account Manager to encourage account development.
• You may be required to provide visuals and samples, follow up on quotations and consult our design department to assist with customers' artwork.
• When the quotations progress to orders, you will proof the job, get customer approval and liaise with our suppliers or internal production team.
• The final stage is to either take payment on a pro-forma basis or larger customers tend to be on account.
Requirements:
• An excellent commercial understanding and an organised nature is required to manage several jobs at the same time and develop relationships with existing accounts as well as developing new accounts.
• We have a culture of advising our customers on best practices and providing excellent customer service.
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