Customer Service Representative

2 weeks ago


Mansfield, Nottinghamshire, United Kingdom Tesco Full time
About the role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Blidworth Express. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store with a positive experience. You will work closely with the store team to maintain a clean and organized store environment, and assist with tasks such as restocking shelves and operating the cash register.

Key responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work closely with the store team to maintain a clean and organized store environment, including restocking shelves and operating the cash register.
  • Assist with tasks such as processing transactions, handling customer returns, and answering customer questions.
  • Participate in visual merchandising and store displays to create an engaging and attractive store environment.
  • Contribute to a positive and inclusive store culture, promoting a culture of respect and inclusivity among colleagues and customers.

What we offer
  • A competitive hourly rate, with opportunities for pay increases and promotions.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A supportive and inclusive work environment, with opportunities to work with a diverse team of colleagues.
  • A range of benefits, including discounts on Tesco products, access to employee discounts, and a pension scheme.
  • Opportunities for career advancement and professional development, including training and education programs.

About us
Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We are dedicated to creating a positive and inclusive work environment, where every colleague feels valued and supported. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. If you are passionate about delivering exceptional customer service and working in a dynamic and inclusive environment, we encourage you to apply for this exciting opportunity.

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