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Branch Administrator

2 months ago

Mansfield, Nottinghamshire, United Kingdom Burchell Edwards Full time

Job Summary

We are seeking a highly motivated and organized Branch Administrator to support our fantastic team in a busy customer-facing environment. As a key member of our branch team, you will take ownership of office administration, ensuring accurate and efficient delivery of services.

Key Responsibilities

  • Support the sales team with administrative duties, including uploading property details onto major property portals.
  • Deal with customer enquiries, both in branch and over the phone, providing excellent customer service.
  • Ensure office expenditure is maintained within budgeted levels.

Requirements

  • Preferably experience as an Administrator/Secretary or similar role.
  • Customer-focused and comfortable in a client-facing role.
  • Resilient, positive, numerate, and detail-oriented.
  • Organized and able to prioritize workload in a fast-paced environment.
  • Keen interest in learning and keeping up to date with industry changes.
  • Excellent verbal and written communication skills.
  • IT literate (MS Office, internet, email systems).

About Us

Burchell Edwards is a leading estate agency network based in the East and West Midlands, with the backing of one of the UK's biggest and most successful estate agency and property services companies. We offer an exceptional level and range of services, as well as an in-depth understanding of your local housing market.

Our Values

  • Industry-leading training and development opportunities.
  • Demonstrable career ladder.
  • Opportunities for progression.
  • Supportive, rewarding, and fun environment.
  • Team incentives.
  • Understanding of operations within an estate agency business.