Senior Technical Claims Specialist

2 weeks ago


Manchester, United Kingdom HSB Engineering Insurance Full time

Job Summary:

We are seeking a highly experienced Senior Technical Claims Specialist to join our team at HSB Engineering Insurance. As a key member of our Claims Leadership Team, you will be responsible for handling complex losses across various insurance products, predominantly in the areas of Construction, Engineering, and Cyber.

Key Responsibilities:

  • Proactively handle larger and complex claims, ensuring they are resolved competently and in line with our service level agreements.
  • Manage relationships and expectations with internal stakeholders, client companies, brokers, intermediaries, direct insureds, and third parties.
  • Support the Claims Leadership Team in maintaining a culture of high performance within the claims team.
  • Identify training requirements within the claims team and provide support in developing and delivering that training.
  • Ensure all regulatory requirements and governance are met throughout the claims process.

Requirements:

  • Experience in handling large and complex claims, preferably in a claims environment with an in-depth understanding of construction, engineering, cyber, or RDI/IDI claims.
  • Strong understanding of regulatory and legal frameworks.
  • Excellent customer relationship management skills.
  • Ability to work in an agile/hybrid environment.

What We Offer:

  • Private healthcare (Aviva) and Aviva Digital GP.
  • Employer pension contribution of 13%.
  • Annual bonus.
  • Professional qualification support.
  • 25 days annual leave (plus bank holidays).

Language: English (en-US)



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