Emergency Response Coordinator
20 hours ago
Job Summary: We are seeking a skilled Emergency Call Handler to join our team at Chelmsford Hospital. As a key member of our support staff, you will be responsible for providing exceptional customer service and handling emergency calls with professionalism and poise.
Key Responsibilities:
- Respond to emergency calls in a calm and composed manner
- Effectively communicate with callers to understand their needs and provide appropriate support
- Work collaboratively with colleagues to ensure seamless service delivery
- Manage and prioritize multiple tasks simultaneously to meet deadlines
- Remain calm under pressure and make sound decisions in high-stress situations
Requirements:
- Excellent listening and verbal communication skills
- Ability to work in a fast-paced environment with changing circumstances
- Strong prioritization and time management skills
- Capacity to remain calm and composed in traumatic or distressing situations
- Ability to support colleagues during times of crisis
About Us: Blue Arrow is a Disability Confident Employer committed to providing equal opportunities for all. We are proud to offer a supportive and inclusive work environment that values diversity and promotes employee well-being.
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