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Emergency Response Coordinator

2 months ago

Chelmsford, Essex, United Kingdom Brentwood Driving Full time

Job Summary: We are seeking a skilled Emergency Call Handler to join our team at Chelmsford Hospital. As a key member of our support staff, you will be responsible for providing exceptional customer service and handling emergency calls with professionalism and poise.

Key Responsibilities:

  • Respond to emergency calls in a calm and composed manner
  • Effectively communicate with callers to understand their needs and provide appropriate support
  • Work collaboratively with colleagues to ensure seamless service delivery
  • Manage and prioritize multiple tasks simultaneously to meet deadlines
  • Remain calm under pressure and make sound decisions in high-stress situations

Requirements:

  • Excellent listening and verbal communication skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and decision-making skills
  • Ability to maintain confidentiality and handle sensitive information
  • Flexibility to work a variety of shifts, including weekends and overtime

About Us: Blue Arrow is a Disability Confident Employer committed to providing equal opportunities for all candidates. We are proud to offer a supportive and inclusive work environment that values diversity and promotes employee well-being.