Emergency Response Manager

7 days ago

Chelmsford, Essex, United Kingdom East of England Ambulance Service Full time
Job Overview

The East of England Ambulance Service is seeking a highly skilled and experienced individual to fill the role of Incident Command Supervisor. This position is responsible for leading a team of clinicians, team leaders, and other support staff within a defined geographical area to provide safe, effective, caring, and responsive services as part of a wider integrated Urgent and Emergency Care System.

Main Duties and Responsibilities
  • Support the general day-to-day running of the locality in conjunction with the Local Area Manager and Team Leaders, or as directed, with particular focus on staff welfare, operational productivity, and efficiency, and best utilization of available operational resources.
  • Lead operations managers to ensure coverage at multiple work settings, including response duties to 999 calls and incidents, A&E departments for hospital liaison, ambulance stations to conduct meetings and appraisals, and any other setting that operational managerial presence is required.
  • Mentor and clinically supervise team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Experience of working in highly pressured situations while remaining calm and effective, and managing a team to achieve operational goals and objectives.
Working for Our Organisation

The East of England Ambulance Service is a dynamic and forward-thinking organization that values its employees and strives to provide a positive and supportive work environment. As an employee of our organization, you will have the opportunity to work in a diverse and challenging environment, with a wide range of opportunities for professional development and growth.

Person Specification
  • HCPC Registered Paramedic (must have completed NQP consolidation of learning), or equivalent Nurse/Allied Health Professions, registered with a relevant governing body (NMC/HCPC).
  • Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role, or above.
  • A full UK manual driving license with C1 category with no more than 3 penalty points.
Skills and Knowledge
  • Excellent interpersonal, organizational, and influencing skills.
  • Excellent communication skills, with the ability to adapt styles and messages to match the situation and audiences, including delivering difficult information and, at times, in distressing or emotional situations.
  • Ability to assess situations and make decisions quickly and confidently.

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