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Emergency Response Operator

3 months ago

Chelmsford, Essex, United Kingdom Blue Arrow Full time
Position Overview

Blue Arrow is seeking qualified individuals for the role of Emergency Call Handler. This position is essential in providing critical support in high-pressure situations.

Work Schedule

The role requires availability for an 8-hour shift from Monday to Friday, with shifts rotating between 7 AM and 8 PM. Opportunities for overtime on weekends are also available.

Key Responsibilities
  • Demonstrate exceptional listening abilities.
  • Exhibit effective verbal and written communication skills.
  • Adapt to a dynamic environment where decisions must be made based on varying circumstances.
  • Manage multiple tasks simultaneously while prioritizing effectively.
  • Maintain composure under pressure.
  • Collaborate as part of a high-performance team.
  • Accurately take and record information.
  • Handle challenging, emotional, and distressing situations with care.
  • Support others during crises, particularly during emergency calls.

If you are interested in this opportunity, please submit your application, and we will reach out to discuss the role further.

Blue Arrow is proud to be a Disability Confident Employer, dedicated to creating great work opportunities for exceptional individuals.