Senior Clinical Coordinator
3 weeks ago
Job Overview
An exceptional opportunity has emerged to become a vital member of the Clinical Assessment Service (CAS) management team within the Emergency Operations Centre (EOC). This pivotal clinical position is accountable for ensuring professional, safe, and effective clinical oversight of service delivery. You will directly lead a team of healthcare professionals situated within and supporting the regional CAS teams, while also being responsible for the supervision and management of the CAS. Your role will involve providing clinical expertise through assessment, guidance, and information dissemination in accordance with established clinical protocols to all CAS and EOC personnel. Candidates should possess a minimum of three years of post-graduation experience and must currently be engaged as a registered Health Care Professional with either the HCPC or equivalent, with a clean disciplinary record.
Primary Responsibilities
In collaboration with colleagues within the EOC, you will ensure that patients receive appropriate care and guidance at the initial point of contact with the Ambulance Service. This will be accomplished through the timely navigation of incidents for remote clinical assessments, working closely with Dispatch to guarantee the effective use of alternative and specialized responders, and, when necessary, ambulance services.
Adhering to established policies, Emergency Standard Operating Procedures (ESOPs), and guidelines, while utilizing decision-support tools as required, you will focus on managing clinical demand within your designated area. This includes supporting individual patient needs while ensuring an efficient response across the geographical region. At times of heightened demand, sound clinical judgment will be essential to prioritize resource allocation and manage risks effectively, maximizing safety for both patients and staff.
The Clinical Coordinator will offer healthcare advice supported by clinical assessment software to facilitate clinical validation and appropriate referrals to other professionals, ensuring optimal outcomes for patients.
About Us
The Clinical Coordinator will collaborate with EOC colleagues to ensure that patients receive the necessary care and advice at the point of contact with the Ambulance Service. This will involve timely navigation of incidents for remote clinical assessments, working alongside Dispatch to ensure the appropriate utilization of alternative and specialized responders, and, when necessary, ambulance response.
Adhering to established policies, Emergency Standard Operating Procedures (ESOPs), and guidelines, while utilizing decision-support tools as required, you will focus on managing clinical demand within your designated area. This includes supporting individual patient needs while ensuring an efficient response across the geographical region. At times of heightened demand, sound clinical judgment will be essential to prioritize resource allocation and manage risks effectively, maximizing safety for both patients and staff.
The Clinical Coordinator will provide healthcare advice supported by clinical assessment software to facilitate clinical validation and appropriate referrals to other professionals, ensuring optimal outcomes for patients.
Key Qualifications
- Registered Nurse, Paramedic, or Allied Health Professional
- Minimum of 3 years post-registration experience
- Experience in Clinical Triage
- Proven experience in effectively managing teams
Person Specification
Qualifications/Experience
Essential
- A Bachelor's Degree (or equivalent) in Nursing or Paramedic Science.
Desirable
- Managerial Qualification to Degree Level, or equivalent experience.
Skills and Knowledge
Essential
- Minimum of 3 years' post-registration experience.
- Experience in Clinical Triage.
- Demonstrated leadership abilities.
Desirable
- Strong verbal and written communication skills.
Personal Attributes
Essential
- Ability to prioritize and manage multiple tasks simultaneously.
- Excellent interpersonal skills with the capability to communicate effectively with colleagues at all organizational levels.
- Competence in delegation, decision-making, and working under pressure.
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