Training Centre Coordinator

2 weeks ago

Romford, Greater London, United Kingdom Brook Street Full time

Training Centre Administrator

Contract:
Temporary

Salary:
£15.26 per hour

Location:
Romford, Essex

Work Setting:
5 days in office

Overview:
This role involves providing essential administrative support to the training delivery teams, ensuring the smooth operation of the training centre and associated facilities.

Key Responsibilities:
  • Welcome all visitors to the training centre, ensuring a customer-centric experience that facilitates the effective operation of our training facilities.
  • Assist in maintaining the safe operation of the training centre by performing checks or inspections as directed.
  • Oversee all financial transactions, assurance processes, and reporting related to the training centre, including managing procurement and accurately documenting expenses.
  • Prepare training rooms for upcoming courses and meetings to enhance the customer experience.
  • Support external training providers and visitors to ensure a positive interaction with the training centres.
  • Organize and maintain training materials for compliance with record retention policies.
  • Provide comprehensive administrative assistance to the onsite training team to facilitate the effective functioning of the training centre.
  • Maintain a consistent telephone presence, delivering high levels of customer service and ensuring effective communication within the team.
  • Ensure the team has the necessary support to fulfill additional responsibilities.

Essential Qualifications:
  • Strong customer service orientation.
  • High attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Effective time management and organizational skills, with the ability to work under pressure.
  • Resilience, adaptability, and flexibility.
  • Proficient in IT, with strong knowledge of Excel, Word, and PowerPoint.
  • Experience in a dynamic work environment.
  • Willingness to cover duties at other training locations as needed.

Desirable Qualifications:
  • Background in the railway industry.
  • Familiarity with the Competence Management System.
  • Possession of a valid driving license.

Inclusivity Commitment:
Brook Street is dedicated to supporting the Armed Forces Covenant and guarantees interviews for veterans or military personnel spouses/partners who meet the essential criteria for this position. As a Disability Confident Leader, we encourage candidates with disabilities and veterans to reach out to us, ensuring a fair and inclusive recruitment process.

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