Patient Services Coordinator

3 weeks ago


London, Greater London, United Kingdom Great Ormond Street Hospital Full time
Healthcare Service Coordinator

We are looking for a skilled Healthcare Service Coordinator to join our dedicated team at Great Ormond Street Hospital. In this role, you will provide essential administrative support within our Clinical Unit, collaborating closely with healthcare professionals including Consultants and Clinical Nurse Specialists. Your responsibilities will include managing patient appointments, handling correspondence, and ensuring a high standard of service for patients and their families.

This position requires a motivated individual who thrives in a fast-paced environment, possesses strong organizational skills, and can prioritize tasks efficiently. The ideal candidate will be proficient in computer applications, have excellent verbal and written communication abilities, and possess experience in audio typing.

Key Responsibilities:
  • Preparing clinic letters accurately and within designated timeframes
  • Typing and managing patient-related documentation
  • Overseeing new patient referrals and supporting the scheduling process
  • Coordinating clinic cancellations and communicating with relevant stakeholders
  • Arranging patient appointments, transportation, and logistical needs
  • Facilitating any necessary changes to clinic schedules
  • Ensuring that health records and investigations are readily available
  • Collecting patient information from various sources

If you are an enthusiastic individual with a commitment to providing outstanding administrative support in a healthcare setting, we encourage you to consider this opportunity.

About Our Organization

At Great Ormond Street Hospital, we are dedicated to fostering a diverse and inclusive workplace. We strive to maintain a fair recruitment process for all candidates and value the unique contributions of our staff. Our culture promotes appreciation and respect for all individuals, regardless of their background.

We actively support diversity through our employee networks and are proud to be recognized as a Disability Confident Employer, committed to promoting equality and inclusion within our workforce.



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