Patient Services Coordinator
4 weeks ago
Job Overview
We are seeking a dedicated and professional Patient Services Coordinator to join our team. This role is essential in ensuring smooth communication between patients and our healthcare providers.
Position: Patient Services Coordinator
Practice: Drs Adler & Rosenberg
Working Hours: Full-time, Monday to Friday
Compensation: Competitive hourly rate
Key Responsibilities:
- Telephone Management: Serve as the primary contact for incoming calls, providing assistance and directing inquiries to the appropriate departments.
- Appointment Coordination: Manage the scheduling, modification, and cancellation of patient appointments, ensuring accurate data entry into our clinical system.
- Patient Interaction: Welcome patients upon arrival, verify their information, and guide them through the check-in process.
- Information Relay: Communicate important information to patients, including appointment details and test results, while maintaining confidentiality.
Required Skills and Experience:
- Exceptional telephone etiquette and communication skills.
- Ability to handle multiple tasks efficiently while providing excellent patient service.
- Strong interpersonal skills to foster positive interactions with patients and staff.
- Prior experience in a healthcare setting is advantageous but not mandatory.
About Our Practice:
Our practice is committed to delivering high-quality healthcare to our community. We pride ourselves on our long-standing tradition of family-oriented care and our dedication to patient satisfaction.
Job Requirements:
- Strong analytical skills to assess situations and respond effectively.
- Friendly demeanor with a patient-centered approach.
- Proactive problem-solving abilities to enhance service delivery.
- Capability to work independently while managing various responsibilities.
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