Associate - Client Service Solutions
6 days ago
**Client Solutions Associate - Market Making**
Our client, a leading Market Maker in the financial industry, is expanding their client services & solutions team with multiple hires at Ad Idem Consulting.
- Resolve ad-hoc queries and requests from both clients and internal teams such as trading and technology.
- Review client Know Your Customer (KYC) documentation.
- Collaborate with cross-functional teams to deliver exceptional client experiences.
- Analyze client needs and develop tailored solutions to meet their requirements.
**Key Responsibilities:**
- Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and preferences.
- Client Onboarding: Ensure seamless onboarding of new clients, including KYC documentation and account setup.
- Client Support: Provide timely and effective support to clients, addressing their queries and concerns.
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