Associate - Client Service Solutions

6 days ago


London, Greater London, United Kingdom Ad Idem Consulting Full time
Job Description

**Client Solutions Associate - Market Making**

Our client, a leading Market Maker in the financial industry, is expanding their client services & solutions team with multiple hires at Ad Idem Consulting.

  • Resolve ad-hoc queries and requests from both clients and internal teams such as trading and technology.
  • Review client Know Your Customer (KYC) documentation.
  • Collaborate with cross-functional teams to deliver exceptional client experiences.
  • Analyze client needs and develop tailored solutions to meet their requirements.

**Key Responsibilities:**

  • Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and preferences.
  • Client Onboarding: Ensure seamless onboarding of new clients, including KYC documentation and account setup.
  • Client Support: Provide timely and effective support to clients, addressing their queries and concerns.


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