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Client Services Associate
2 months ago
Job Summary
We are seeking a highly articulate and credible Client Services Associate to join our growing team at Hays Specialist Recruitment Limited. As a Client Services Associate, you will be the first point of contact for our clients, providing exceptional service and support.
Key Responsibilities
- Handle inbound queries from clients, providing timely and effective solutions
- Offer a high-quality service to all clients, ensuring 100% satisfaction
- Deal with queries ranging from product issues to complaints and escalations
- Adopt a 'quality over quantity' approach, going the extra mile to ensure client satisfaction
Requirements
- Experience of handling calls/emails in a prior Client Services/Customer Services position
- Experience of dealing with queries in a Financial Services/Banking capacity
- Articulate, professional telephone manner
- Genuine desire to develop and progress
- Fun, sociable personality
What We Offer
- Discretionary annual bonus
- Incredible progression opportunities
- Hybrid-working policy
- Great working hours
- Private Medical cover
- 28 days' annual leave
About Us
Hays Specialist Recruitment Limited is a leading recruitment agency, providing expert recruitment solutions to businesses across various industries. We are committed to delivering exceptional service and support to our clients and candidates.