Aviation Support Specialist

1 week ago


Crawley, West Sussex, United Kingdom Network Aviation Group Full time
About the Role

The Network Aviation Group is seeking a highly skilled and experienced Commercial Operations Coordinator to join our team. As a key member of our commercial department, you will play a vital role in ensuring the smooth operation of our charter and sales activities.

Key Responsibilities
  • Liaise with charter customers to coordinate operational activities
  • Manage flight paperwork and ensure timely submission
  • Collaborate with the Operations team to update permits and ensure compliance
  • Work closely with the Unit Load Device (ULD) Control Team to coordinate cargo deliveries
  • Assist the Commercial and Operations teams with long-term planning, maintenance planning, and Aircraft on Ground (AOG) recovery planning
  • Contribute to charter planning by sourcing maximum payloads and checking operational possibilities at ad-hoc stations
  • Support the commercial team with Cargo Booking System entries and ad-hoc invoice reviews
  • Manage fuel policy and airport databases
  • Perform other reasonable work-related requests as directed by the Line Manager
Requirements
  • Excellent operational knowledge in the air cargo industry
  • Demonstrable passion for customer service
  • Exceptional communication skills
  • Demonstrable collaborative skills with internal and external stakeholders
  • A highly analytical eye for detail with tenacity and proactivity to ensure the highest levels of accuracy
  • Efficiency and organisation in all responsibilities
  • A flexible approach to working hours, including some out-of-hours work within a 24/7 business
  • Ability to manage multiple tasks simultaneously and prioritize where necessary
  • Ability to demonstrate a high level of integrity and work ethic
  • A can-do attitude with a keen willingness to learn and develop
  • Good IT knowledge of Microsoft suite of programmes
  • Ability to perform and analyse mathematical calculations
About Us

The Network Aviation Group is an equal opportunities employer. We are committed to providing a diverse and inclusive work environment that values and respects all employees. We are proud to be a leading player in the air cargo industry and are dedicated to delivering exceptional service to our customers.

Job Types: Full-time, Permanent

Pay: £25,000.00-£29,500.00 per year

Work authorisation: United Kingdom (required)

Work Location: In person



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