Guest Engagement Assistant
4 months ago
Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London.
As a Guest Engagement Assistant you will be supporting our Guest Engagement Manager in bringing a sense of fun and making our guests feel welcome. You will be fully aware of all activities taking place in the hotel, including familiarization with the Daily Activity Sheet, Events, VIP arrivals etc. and provide full lobby support. Meeting and greeting guests and working within the Front Office team to create a fun and welcoming vibe within the Front of House, specifically the Lobby space. You will provide attentive, friendly, empathetic service to all our guests, offering a warm East London welcome.
**Salary**: £24,840 per annum
This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:
- Competitive annual salary- Guest experience including dinner and drinks- Five complimentary nights a year at any of our hotels- Friends and family discounts across our hotels- 50% discount in our restaurants and bars- Contribution towards Health Cash Plan- Life Assurance- Length of service incentives (additional holiday)- Bespoke training programmes- Free meals on duty- Incentives such as Ride-to-Work and season ticket loan- Quarterly employee award ceremony and company staff parties- Perkbox offering retail discounts- Employee assistance programme
Location: London
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