Guest Engagement Assistant

4 months ago


London, United Kingdom One Hundred Shoreditch Full time

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London.

As a Guest Engagement Assistant you will be supporting our Guest Engagement Manager in bringing a sense of fun and making our guests feel welcome. You will be fully aware of all activities taking place in the hotel, including familiarization with the Daily Activity Sheet, Events, VIP arrivals etc. and provide full lobby support. Meeting and greeting guests and working within the Front Office team to create a fun and welcoming vibe within the Front of House, specifically the Lobby space. You will provide attentive, friendly, empathetic service to all our guests, offering a warm East London welcome.

**Salary**: £24,840 per annum

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:
- Competitive annual salary- Guest experience including dinner and drinks- Five complimentary nights a year at any of our hotels- Friends and family discounts across our hotels- 50% discount in our restaurants and bars- Contribution towards Health Cash Plan- Life Assurance- Length of service incentives (additional holiday)- Bespoke training programmes- Free meals on duty- Incentives such as Ride-to-Work and season ticket loan- Quarterly employee award ceremony and company staff parties- Perkbox offering retail discounts- Employee assistance programme

Location: London


  • Guest Service Agent

    4 months ago


    London, United Kingdom Guest Experience Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...

  • Guest Service Agent

    4 months ago


    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role Overview The primary focus of this position is to ensure an exceptional experience for all visitors and guests. Responsibilities will encompass, but are not limited to: Greeting visitors warmly and facilitating a smooth and personalized guest experience. Responding to all guest inquiries promptly and courteously. Supporting the building manager...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role Overview The primary focus of this position is to ensure an exceptional experience for all visitors and guests. Responsibilities will encompass, but are not limited to: Greeting visitors warmly and facilitating a smooth and personalized guest experience. Responding to all guest inquiries promptly and courteously. Supporting the building manager...

  • Guest Service Agent

    3 months ago


    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** #LI-IV1 Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of...

  • Guest Service Agent

    3 months ago


    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...


  • London, United Kingdom Value Retail Full time

    Head of Guest Engagement - London, GB- Full Time- Head of Guest Engagement / Head of Membership & Loyalty - Central**Something Extraordinary Every Day** - Our Head of Guest Engagement is solely responsible for growing, developing and evolving the membership program across the 9 Bicester Collection Villages in Europe.- The Head of Guest Engagement reports to...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Become a part of our team as a Community Engagement SpecialistKey Responsibilities:Ensuring the meeting areas and communal spaces are well-maintainedGreeting guests and managing participant listsAssisting guests with their arrival and addressing their requirementsCoordinating bookings and arrangements for meeting spacesPreparing for gatherings, including...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services is seeking a dedicated and personable individual to join our team as a Guest Services Coordinator. This role involves providing exceptional customer service and administrative support across various buildings within our portfolio. As a Guest Services Coordinator, you will be the first point of contact for guests and visitors, ensuring...


  • London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are in search of a proactive and creative Marketing Assistant to become a vital part of our...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and professional experience.Key ResponsibilitiesProvide proactive and efficient...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking a highly skilled and experienced Corporate Mobile Receptionist to join our team. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and professional experience.Key ResponsibilitiesProvide proactive and efficient...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    {"Role Responsibility": "Delivering Exceptional Guest ExperiencesResponsibilities will include:Covering all roles across the business, ensuring seamless communication and service delivery.Proactively addressing guest requests in a timely and professional manner, exceeding expectations and building strong relationships.Handling all external and internal calls...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    {"Role Responsibility": "Delivering Exceptional Guest ExperiencesResponsibilities will include:Covering all roles across the business, ensuring seamless communication and service delivery.Proactively addressing guest requests in a timely and professional manner, exceeding expectations and building strong relationships.Handling all external and internal calls...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Guest Services Team Coordinator at Rapport Guest ServicesThe Guest Services Team Coordinator will play a pivotal role in managing the daily functions and customer interactions of the front of house team at Rapport Guest Services. The primary duties include:Building and maintaining relationships with clients, customers, and service partnersOffering guidance...


  • London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are recruiting Guest Service Ambassador to be part of the Rapport team, based at our client's office in 9 Elms.** You will be part of an exciting new Rapport team that supports our client: who provides luxury living to their residents in a stunning ultra-modern tower, where excellence and creativity are the norm every single day. This...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Community Coordinator to join our team. As a Community Coordinator, you will be responsible for maintaining the appearance of our space and meeting rooms, welcoming visitors, and ensuring they are well taken care of during their meetings.Main ResponsibilitiesEnsure the space and...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Community Coordinator to join our team. As a Community Coordinator, you will be responsible for maintaining the appearance of our space and meeting rooms, welcoming visitors, and ensuring they are well taken care of during their meetings.Main ResponsibilitiesEnsure the space and...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Job SummaryRapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless and personalized experience for our clients.Key ResponsibilitiesWelcoming and greeting guests in a professional...