Complaints Manager

We’re currently looking to recruit a **Complaints Manager** to join our team based at our hub in Goldney Road. **About the Role** Joining us as a Complaints Manager, you’ll have overall responsibility for the management and administrative compliancy of our Moran Sindall Integration System (MSi), monitoring and actively managing the day-to-day service...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham.The post will be for an interim period of 6 months, with a competitive day rate.The post holder will be responsible for the effective and...

Working directly with ClearScore users and responding to complaints submitted through different channelsLeading a small team of Complaint Specialists processing global customer complaintsWorking proactively with other teams to drive improvements and reduce complaints and escalations by improving the overall user experienceUsing data effectively to identify...

A fantastic opportunity to work for one of Brook Street's Public Sector clients as a **Complaints Officer** has become available. This is a **full-time, temporary role** until the end of **June 2023**, and you will be required to work in the **Waterloo** office 1 day per week. You will be joining a dynamic team of 17 individuals to provide an effective...

The Position: To support the Complaints Manager in being the central point of contact for Arch Insurance International - Europe with regards to the recording, tracking, handling, and reporting of Complaints received by Arch during the normal course of business. For the avoidance of doubt, this covers Arch Managing Agency Limited (“AMAL”), Arch Insurance...

**Responsibilities: ** - Adhere to strict SLA’s relating to complaints handling as set by Lloyd’s and the FCA - Where required, liaise with the Financial Ombudsman Service to bring about a fair and impartial conclusion to escalated complaints, so that good customer outcomes always occur. - Review and learn from past decisions, including decisions made by...

**About The Role**: **Purpose** The Compliance Advisory team sits within Risk and Compliance and currently covers the Complaint Handling function. The team is responsible for advising 7IM Group on best practices and standards in relation to general compliance matters. The role is broad and offers exposure to a variety of teams, internal processes and key...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...

My client, a social housing provider, seek an experienced Complaints Lead to start an ongoing temp booking asap. Role purpose:To manage a case load of resident complaints relating to a variety of different housing issues that may arise. Liaise with complainants, contractors and different business streams within Peabody to deliver effective, customer...

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

Complaint Handler A powerhouse within the professional services industry is looking for a Complaint Handler to join their team remotely on an initial 7 month contract. Key Responsibilities - Take ownership of complaints that could be complex in nature across a full range of propositions and channels. - Liaise with customers directly to make sure the nature...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

I'm pleased to have partnered with a healthcare technology company that specialises in patient monitoring. Their unique platform allows them to provide continuous monitoring outside of clinical settings for early detection of health deteriorations. With an overall goal of improving patient outcomes, reducing hospital readmissions and enhancing efficiency of...

I'm pleased to have partnered with a healthcare technology company that specialises in patient monitoring. Their unique platform allows them to provide continuous monitoring outside of clinical settings for early detection of health deteriorations. With an overall goal of improving patient outcomes, reducing hospital readmissions and enhancing efficiency...

**Complaints Officer** **Westminster - Hybrid** **Key Responsibilities** Working within the housing customer services directorate overseeing complaints and member enquires this role will support the Complaints Team Manager to develop a strong customer relations centre and take a leading role for creating stronger communication delivery with our residents,...

**Complaint Handler** **Remote Working** **£19.80 per hour** **Temporary Position, up until March 2024** **Financial / Banking Complaints Experience Required.** Attention all experienced complaints handlers! Are you skilled in financial banking complaints and looking for a new opportunity to work from home? We have the perfect position for you. We...

Responsibilities: - Responsibility for responding to Complaints from start to finish. - Determining whether compensation is applicable according to our compensation framework. - Ensure complaints and associated enquires are completed to deadline. - To negate and prevent the escalation of complaints. - Interacting with key internal/external stakeholders. -...

we encourage you to apply!Customer Complaints Manager London docklandsTo be successful in this role you will have experience working as a people manager in a customer centric environment. You will have the ability to lead and coach a team through periods of change and support with learning and development, whilst creating and maintaining a positive team...