Head of Complaints Management

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below, - Support the sites 2 Heads of Clinical Governance in delivering effective and timely management of complaints - Promote and implement a patient safety culture in all service lines, delivering education and training in all aspects of...

Westminster £24 Per Hour I am recruiting for a local authority who is looking for someone to coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to...

We are working with a high-profile international law firm that is looking to appoint a Head of Risk. In this role, you will work directly with the firm's GC and will be responsible for overseeing professional practice risk, including regulatory compliance, risk management, claims, complaints, legal advisory, and governance.

Customer Complaints Manager page is loaded Customer Complaints Manager Customer Complaints Manager If you are passionate and results driven individual, who prides themselves on leading a team that delivers exceptional customer service, join us in making a positive impact on our customer experience! Contract: Permanent Working hours: 35 hours per week...

**Terms of Reference** **Complaints Professional** For more information regarding team struture, progression and more information about the role, please reach out to discuss. **Job Purpose: ** To aid the Conduct Risk Manager in ensuring all complaints are managed in accordance with the company's complaints and good customer outcomes protocols and procedures...

The Complaints Administrator is responsible for supporting the Complaints Manager and the team in the daily administrative and operational management of the Complaints functions across NWL London. Key Duties and Responsibilities As a Complaints Administrator, the post holder will work as part of the team in delivering an effective service supporting the...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

Company Description **Hours**:40 hours per week, 8am to 8:30pm Monday to Saturday **Location**:Hybrid role with 2-3 days in Colindale / Paddington, London **Hello, we're UW** We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things...

Complaints Review Officer Tower Hamlets 35 hours per week 09:00-17:00pm 23.48per hour Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework. Experience: Experience in undertaking complex and multifaceted investigations. Experience in composing...

Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! The Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints,...

Can you help resolve student problems? Come and lead Birkbeck’s Student Complaints, Conduct and Appeals team! The Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints, academic misconduct, student discipline or other relevant areas. The Student Complaints, Conduct and Appeals...

Can you help resolve student problems? Come and lead Birkbeck's Student Complaints, Conduct and Appeals teamThe Student Complaints, Conduct and Appeals team offers a service to students seeking to make use of its policies around complaints, academic misconduct, student discipline or other relevant areas.The Student Complaints, Conduct and Appeals Manager...

888948-7299-24107 22.4 Complaints Review Officer Tower Hamlets Contract £23.48 per hour Our client is looking for an experienced Complaints Review Officer. Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman...

**Job Description Summary**: We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Zurich to support contingent recruitment hiring. On behalf of Zurich, AMS are looking for a...

Kind Consultancy is working with a leading global insurance business which is currently seeking a Complaints Associate to join their London office in a permanent position paying £45,000, with a hybrid work model requiring 2 days per-week in-office. The organisation is a major insurance brand utilising a global platform with a speciality risk focus. They...

**Complaints Officer** **Barnet** **£23/hr** **Start Date : 13/11/2023** **Hybrid working** **Purpose of Job**: - Lead on the complaints and FOI process across Family Services. Develop internal processes and support and challenge managers to ensure that complaints and FOIs, including Children Act complaints, are responded to appropriately within...

**Purpose of the Role** A head concierge to lead the concierge team to deliver excellent levels of customer service to our residential development. To be responsible for supporting the team across 5 sites within the Hyde Park Estate and to provide a welcoming, safe and well-maintained environment. You will oversee the concierge team of 38 and will ensure...