Complaints Professional

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

**Temporary Requirement** **Complaints Officer** Venn Group is currently recruiting a Complaints Officer for an NHS organisation in London. - Understanding the complaints process - Working efficiently on the Datix system - Working knowledge of excel/spreadsheets - Experience in managing complaints, editing, and writing responses - Effectively engage with a...

The Complaints Administrator is responsible for supporting the Complaints Manager and the team in the daily administrative and operational management of the Complaints functions across NWL London. Key Duties and Responsibilities As a Complaints Administrator, the post holder will work as part of the team in delivering an effective service supporting the...

Kind Consultancy is working with a leading global insurance business which is currently seeking a Complaints Associate to join their London office in a permanent position paying £45,000, with a hybrid work model requiring 2 days per-week in-office. The organisation is a major insurance brand utilising a global platform with a speciality risk focus. They...

An exciting opportunity has arisen for a Complaints Paralegal with an interest in property law to join a prestigious legal team. The successful candidate will have the responsibility to handle and resolve customer complaints in a professional and timely manner.Client DetailsOur client is a respected leader in the property industry, boasting a portfolio of...

An exciting opportunity has arisen for a Complaints Paralegal with an interest in property law to join a prestigious legal team. The successful candidate will have the responsibility to handle and resolve customer complaints in a professional and timely manner.Client DetailsOur client is a respected leader in the property industry, boasting a portfolio of...

Complaints Review Officer Tower Hamlets 35 hours per week 09:00-17:00pm 23.48per hour Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework. Experience: Experience in undertaking complex and multifaceted investigations. Experience in composing...

888948-7299-24107 22.4 Complaints Review Officer Tower Hamlets Contract £23.48 per hour Our client is looking for an experienced Complaints Review Officer. Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman...

We are seeking a Complaints Administrator for a Local Authority Client based in Southwest London. In this role you will be responsible for logging new complaints, processing compensation claims, and responding to complaints and enquiries from elected members. Your role will involve engaging with residents via telephone, email, and formal written...

**Job Description Summary**: We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Zurich to support contingent recruitment hiring. On behalf of Zurich, AMS are looking for a...

775576-4815-2382 NCD Principal Complaints Officer Islington Contract £267.28 per day PAYE or £350 per day Limited paid via Umbrella Company inside IR35 Our client is looking for an experienced Principal Complaints Officer. To manage and respond to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases,...

Job Description To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding...

To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding to written and...

**Responsibilities of the role**: - Demonstrating empathy towards customers, whilst understanding the context of their challenges. - Investigating all complaints in a fair, consistent and effective way, engaging with a wide range of stakeholders as appropriate. - Identifying and analysing key information to support decisions. - Delivering consistent,...

Provide dedicated casemanagement for adhoc complex cases ensuring there is a clear audit ofsteps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and workwith respective directors to meet statutory timelines. Lead on investigating andresponding to complex cases, including Stage 2 complaints,...

We are working with a high-profile international law firm that is looking to appoint a Head of Risk. In this role, you will work directly with the firm's GC and will be responsible for overseeing professional practice risk, including regulatory compliance, risk management, claims, complaints, legal advisory, and governance.

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Administrative Officer - Complaints WCR 2 Job Title: Complaints Administrator Location: Westminster Contract Type: Temp Ongoing Salary: £20.23 umbrella p/h Role Overview: As an Administrative Officer in the Complaints Team, you will play a pivotal role in ensuring the smooth operation of our complaint resolution processes. Reporting directly to the...

**Full Time - Permanent** We currently have an opportunity for a Complaints Handler to join our team at our Goldney Road Hub, W9 2AR. **About the Role** Joining our team, you’ll deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and...