Complaints Associate

**Responsibilities: ** - Adhere to strict SLA’s relating to complaints handling as set by Lloyd’s and the FCA - Where required, liaise with the Financial Ombudsman Service to bring about a fair and impartial conclusion to escalated complaints, so that good customer outcomes always occur. - Review and learn from past decisions, including decisions made by...

**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...

Responsibilities: - Responsibility for responding to Complaints from start to finish. - Determining whether compensation is applicable according to our compensation framework. - Ensure complaints and associated enquires are completed to deadline. - To negate and prevent the escalation of complaints. - Interacting with key internal/external stakeholders. -...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham.The post will be for an interim period of 6 months, with a competitive day rate.The post holder will be responsible for the effective and...

**Property Services Complaints Officer** **Start: March (11 week contract)** **Location: Fleet House, EC4V6AL** **Salary: £15.93 p/Hour** **Our client**: Our client are one of the largest Housing Associations in the South-East of England and are looking for multiple Property Services Complaints Officers to join their busy team. **Main purpose of the...

A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis.Key responsibilities are as followsOversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are requiredLiaise with the...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

**Property Services Complaints Officer** **Start: March (11 week contract)** **Location: Fleet House, EC4V6AL** **Salary: £15.93 p/Hour** **Our client**: Our client are one of the largest Housing Associations in the South-East of England and are looking for multiple Property Services Complaints Officers to join their busy team. **Main purpose of the...

The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador forthe team you will work with our customers, internal and external stakeholders to ensure complaints handling...

Street Services provides a highly important service to all the borough’s residents and visitors from sweeping roads to collecting and emptying household and business waste bins. This is a vital front-line service and has a huge impact on residents and the community. An exciting opportunity has arisen within Street Services busy operational team (18 month...

MMP Consultancy are looking to recruit a Corporate Complaints & Insight Coordinator on a permanent basis working for a housing association based in Camden. This role is central to the seamless management and delivery of the overall complaints & insight function. As brand ambassador for the team, you will work with the customers, internal & external...

PMR are seeking 2 x Leasing Associates to join a well established provider of Build to Rent homes in Elephant & Castle. Leasing Associates offer an exceptional service throughout all property operations. This job is for you if you are a self-starter, who is willing to make the commitment of time and energy it takes to reach the next level. Be fully invested...

Lendlease was founded 60 years ago, born out of a vision to create a company that could successfully combine the disciplines of construction, development and investment. Our Leasing Associates support hundreds of individuals, couples and families find their perfect home. We are looking for people that have a passion for selling that can truly understand our...

Lendlease was founded 60 years ago, born out of a vision to create a company that could successfully combine the disciplines of construction, development and investment. Today, we work closely with clients, investors and communities in Europe, Australia, Asia, and the Americas to create better, sustainable places - places that leave a positive legacy and...

My client is recruiting for a Senior Associate Solicitor to join their Dispute Resolution department in Bishops Stortford, Hertfordshire. To provide efficient and effective legal advice, assistance and representation for all clients maintaining the highest standards of professional expertise and client care at all times. To work together with other...

You will work for a global food and drink manufacturer with over 40 years experience in the industry. They're rapidly growing and expanding their global reach so this role is likely to be made permanent at the end of the contract. They do a wide range of products from pet food to nutritional supplements and have strategically placed their products across...

Our client is a well-known Investment management firm looking to hire a Senior Client Services associate. Specifically they are looking for someone with experience handling complaints and solving complex issues. **Duties & Responsibilities** - Handle and prioritizes complex assigned or escalated client requests. May follow up with internal partners or...

Reference Code: 93717**Sales Associate, Harrods**: - London, LND, GB- PermanentJaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with the inventive spirit initiated in 1833 by its founder Antoine LeCoultre, the artisans of...