Corporate Complaints and Insight Officer

My client, a London social housing provider, seek an experienced Corporate Complaints and InsightOfficer to start asap! The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamless management and delivery of the overall complaints & Insight function. As...

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

**Salary**: £45,000 - £55,000 + Bonus + Benefits**Location**: London**Job reference**: 151568_1689852063 Are you an experienced Complaints Handler seeking to be part of a growing Compliance team within the London Insurance Market? I am working with a Global Insurance Specialist who are seeking a Complaints Officer to join their developing Compliance...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

**Complaints Officer** **Barnet** **£23/hr** **Start Date : 13/11/2023** **Hybrid working** **Purpose of Job**: - Lead on the complaints and FOI process across Family Services. Develop internal processes and support and challenge managers to ensure that complaints and FOIs, including Children Act complaints, are responded to appropriately within...

MMP Consultancy is looking to recruit a Complaints and Insight Coordinator to join a Housing Provider in North West London on a Temporary basis. Key Responsibilities: - Ensure the accurate recording of customer complaints into the organisation and in line with our policy and procedures. - Supporting internal stakeholders to investigate and respond to...

**Complaints & Correspondence Officer** **Lewisham - Hyrbid** **£23 Per Hour **Job Role** To produce information pertaining to the services offered by Housing Services. To deliver an effective and responsive 'communications, enquiries and complaints' service to all customers for the whole of Group. To provide management and monitoring of the processing...

What's involved with this role: Contract to start on 03-04-23 until 30-06-23 with a possible extension. Key Duties: The Corporate Complaints, Learning and Improvement Officer plays a vital role within the organisation, providing a key point of contact for complainants and stakeholders. The Officer will develop good working relationships with complainants,...

Westminster £24 Per Hour I am recruiting for a local authority who is looking for someone to coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to...

936061-9679-2450 23.2 Complaints and Correspondence Officer Lewisham Contract £19.05 per hour Our client is looking for an experienced Complaints and Correspondence Officer Six month fixed term contract. Must be able to work form the office at least 2 days per week. - To produce information pertaining to the services offered by Housing Services - To...

An exciting opportunity has arisen to join the Council’s Complaints Service as a Senior Complaints Officer.  This role is required to ensure the compliance of the Councils’ statutory obligations under children’s, adults and public health complaints legislation as well as investigating complex corporate complaints and writing detailed responses to...

The post holder is accountable to the Deputy Director of Governance and Clinical Quality but reports to the PALS/Complaints Manger. The post holder will respond to compliments, concerns and complaints relating to services offered by Lewisham Healthcare NHS Trust. The post holder will ensure that all cases are managed in a sensitive and timely manner through...

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

MMP Consultancy are looking to recruit a Complaints Officer to join a Housing Provider based in London. **Duties**: - As Complaints Officer, deliver a fantastic experience to the customer who may have made a complaint by leading on complaints resolution from start to finish, communicating regularly with the customer throughout - Drive customer satisfaction...

**Full Time Temporary ContractRequirement (2 months)** **Complaints Officer** Venn Group is currently working with a health organisation in London for a Complaints Officer to support the organisation. - Managing a caseload of complaints - Improving complaints handling - NHS experience - Complaints experience Job Title: Complaints Officer Duration: 2...

**Temporary Requirement** **Complaints Officer** Venn Group is currently recruiting a Complaints Officer for an NHS organisation in London. - Understanding the complaints process - Working efficiently on the Datix system - Working knowledge of excel/spreadsheets - Experience in managing complaints, editing, and writing responses - Effectively engage with a...

Division Description: The Legal Team is split between our London and New York offices and is responsible for managing legal risk across the Insight enterprise. Depending on the jurisdiction, specific responsibilities of the Legal Team include negotiating bespoke investment management agreements with our global client base, negotiating trading...

Senior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. 24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: 29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and...

Complaints Officer S_1708355911 Posted: 19/02/2024 - £21 - £23 per hour - City of London, London - TEMPORARY **Complaints / Resolutions Officer** **SE London** **£21 - 23p/h** **Housing and Repairs** **Hybrid Working - 1 day in the office a week** **Temp to Perm Role** - Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation...