Complaints Investigators

We are seeking a Senior Complaints Officer for a Local Authority Client based in Southwest London. In this role, you will be responsible for managing and responding to complex housing complaints, collaborating with stakeholders, and ensuring compliance with statutory requirements. Act as the primary point of contact for residents raising complaints or...

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

My client, a social housing provider, seek an experienced Complaints Lead to start an ongoing temp booking asap. Role purpose:To manage a case load of resident complaints relating to a variety of different housing issues that may arise. Liaise with complainants, contractors and different business streams within Peabody to deliver effective, customer...

Complaints Handler Complaints Handler - Croydon / Hybrid - Leading Block Management Company Are you a proven Administrator seeking a new role with a market leading brand? Do you have experience in customer support and complaint management? Are you looking for an employer of choice that can offer you a career? My client offers: Leading Company voted...

**Complaints Advisor - Repairs and Maintenance in Social Housing Hammersmith and Fulham 28k-29k** Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Hammersmith and Fulham on a permanent basis. **Duties**: - Customer Care and Dis-satisfaction...

**Complaints Advisor - Repairs and Maintenance in Social Housing Hammersmith and Fulham 28k-29k** Howells Solutions are recruiting for a leading Social Housing Group who are currently looking for a Complaints Advisor to join their Repairs and Maintenance team in Hammersmith and Fulham on a 6 month fixed term contract. **Duties**: - Customer Care and...

**We are currently recruiting for a Civilian Investigator in London.** **Pay rate**:18.72 Per hour. **Purpose**: - To review historic and recent DPS investigations where Police Officers or members of Police Staff are alleged to have been involved in offences involving Domestic Abuse or Sexual Misconduct - To write Briefing Notes and reports which may be...

Complaints Officer needed in Hackney The rate is £21.31ph PAYE This is a temporary role The reference number is: RQ1253172 The successful candidate will formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and...

**Terms of Reference** **Complaints Professional** For more information regarding team struture, progression and more information about the role, please reach out to discuss. **Job Purpose: ** To aid the Conduct Risk Manager in ensuring all complaints are managed in accordance with the company's complaints and good customer outcomes protocols and procedures...

**Must have police experience** **Must hold SC clearance** Job Details: We are currently recruiting Civilian Investigators based in SW6, London. Work Involves: Investigation of deaths / serious injuries following police contact, ‘on duty’ criminality by Police Officers and/or Police Staff Investigation of complex misconduct investigations into...

MMP Consultancy are working with a fantastic organisation to recruit a Complaints Administrator to join them on a temporary contract based in North West London. We are seeking enthusiastic and experienced administrators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can...

The post holder is accountable to the Deputy Director of Governance and Clinical Quality but reports to the PALS/Complaints Manger. The post holder will respond to compliments, concerns and complaints relating to services offered by Lewisham Healthcare NHS Trust. The post holder will ensure that all cases are managed in a sensitive and timely manner through...

MMP Consultancy are working with a fantastic organisation to recruit Complaints Coordinator's to join them on a Permanent and Part Time Basis. We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain...

Our client, a consulting firm specialising in employee investigations, culture, and HR consulting solutions is looking to expand its team . Individuals looking for Fixed Term assignments paying a pro rata annual salary, and/or those looking for daily rate engagements are encouraged to apply. The assignment is to start ASAP and will be well suited to ...

Our client, a consulting firm specialising in employee investigations, culture, and HR consulting solutions is looking to expand its team . Individuals looking for Fixed Term assignments paying a pro rata annual salary, and/or those looking for daily rate engagements are encouraged to apply. The assignment is to start ASAP and will be well suited to ...

**Requisition ID**: req47067 **Job Title**: Investigator **Sector**: Compliance **Employment Category**: Regular **Employment Type**: Full-Time **Gross Compensation**:New York, NY HQ USA: USD 76,000.00 - 105,000.00 Annually London, UK: GBP 51,000.00 - 70,000.00 Annually **Work Arrangement**: Open to Remote in indicated countries...

The post holder has a pivotal role in ensuring effective systems, processes and reporting for complaints management, in line with legislation and good practice are maintained and monitored. The post-holder will assist the PALS & Complaints Team in the reporting of performance, learning and handling of complaints & PALS inquires received by the Trust. The...

What's involved with this role: Contract to start on 03-04-23 until 30-06-23 with a possible extension. Key Duties: The Corporate Complaints, Learning and Improvement Officer plays a vital role within the organisation, providing a key point of contact for complainants and stakeholders. The Officer will develop good working relationships with complainants,...

Complaints Review Officer Tower Hamlets 35 hours per week 09:00-17:00pm 23.48per hour Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework. Experience: Experience in undertaking complex and multifaceted investigations. Experience in composing...

**We are currently recruiting for a Civilian Investigator in London.** **Pay rate**:18.72 Per hour. **Contract duration**:Temporary ongoing **Purpose**: - To review historic and recent DPS investigations where Police Officers or members of Police Staff are alleged to have been involved in offences involving Domestic Abuse or Sexual Misconduct - To write...