Customer Support Associate
2 weeks ago
You will work for a global food and drink manufacturer with over 40 years experience in the industry. They're rapidly growing and expanding their global reach so this role is likely to be made permanent at the end of the contract. They do a wide range of products from pet food to nutritional supplements and have strategically placed their products across China, USA and Europe.
As the Customer Care Associate in Lodnon, you will be:
* Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
* Handling enquiries, complaints and other aspects of customer service as required
* Monthly stock reconciliations, and handling follow-on enquiries from the finance department
* Handling Block Inventory
* Project work
* When necessary, due to holiday, medical leave etc., To be successful in applying to the role of Customer Care Associate, you should have:
Food and drink industry experience
Excellent MS office skils
Fluent in English and another European language would be advantageous
You will be rewarded with an 18month contract which is likely to be made perm and hybrid working.
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