Complaints and Risk Lead

**New Opportunity - Complaints and Risk Lead** Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below; Job Title: Complaints and Risk Lead Duration: 3 months (potential to extend) Daily rate: Band 7 £213.35 PAYE inc holiday pay or £240.24 umbrella Hours: 37.5 per week WFH: Hybrid /...

The Role The Risk and Compliance Oversight Division (R&CO) performs the second line of defence function in the FCA. R&CO helps the FCA identify, assess, and report risks that threaten the FCA's ability to deliver its statutory objectives. The Division is responsible for: - Defining and owning the FCA Risk Management Framework; - Providing ongoing guidance...

We are working with a high-profile international law firm that is looking to appoint a Head of Risk. In this role, you will work directly with the firm's GC and will be responsible for overseeing professional practice risk, including regulatory compliance, risk management, claims, complaints, legal advisory, and governance.

We are working with a high-profile international law firm that is looking to appoint a Head of Risk. In this role, you will work directly with the firm's GC and will be responsible for overseeing professional practice risk, including regulatory compliance, risk management, claims, complaints, legal advisory, and governance.

My client, a social housing provider, seek an experienced Complaints Lead to start an ongoing temp booking asap. Role purpose:To manage a case load of resident complaints relating to a variety of different housing issues that may arise. Liaise with complainants, contractors and different business streams within Peabody to deliver effective, customer...

Salary** Circa £32,000** Location** South East London** Contract type** Fixed Term** Weekly hours** Monday - Friday, 09:00 - 17:00** We have an exciting opportunity for a Complaint Lead to join our Customer Experience team on a 1 year fixed term contract based at the Westminster Bridge Road office. **What you’ll need**: - Experience dealing with...

Salary** Circa £32,000** Location** South East London** Contract type** Fixed Term** Weekly hours** Monday - Friday, 09:00 - 17:00** We have an exciting opportunity for a Complaint Lead to join our Customer Experience team on a 1 year fixed term contract based at the Westminster Bridge Road office. **What you’ll need**: - Experience dealing with...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

Job Introduction What you’ll do Notting Hill Genesis, one of London's largest housing associations, is seeking a Complaints Dispute Resolution Lead to play a vital role in providing positive outcomes for residents who have faced challenges with NHG. This role is pivotal in ensuring complaints are addressed effectively, relationships are rebuilt, and...

Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? *...

Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? *...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you...

Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? ...

Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? ...

Job summary The successful candidate will manage a small team of complaints officers, reviewing processes to maximise efficient systems of work, supported by site Heads of Governance. They will play a major role in improvement in the quality of complaint responses and manage a portfolio of PHSO and complex/reopened complaint cases. Main duties...