Risk and Complaints Manager

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham.The post will be for an interim period of 6 months, with a competitive day rate.The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

**Terms of Reference** **Complaints Professional** For more information regarding team struture, progression and more information about the role, please reach out to discuss. **Job Purpose: ** To aid the Conduct Risk Manager in ensuring all complaints are managed in accordance with the company's complaints and good customer outcomes protocols and procedures...

**About The Role**: **Purpose** The Compliance Advisory team sits within Risk and Compliance and currently covers the Complaint Handling function. The team is responsible for advising 7IM Group on best practices and standards in relation to general compliance matters. The role is broad and offers exposure to a variety of teams, internal processes and key...

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

**Responsibilities: ** - Adhere to strict SLA’s relating to complaints handling as set by Lloyd’s and the FCA - Where required, liaise with the Financial Ombudsman Service to bring about a fair and impartial conclusion to escalated complaints, so that good customer outcomes always occur. - Review and learn from past decisions, including decisions made by...

We’re currently looking to recruit a **Complaints Manager** to join our team based at our hub in Goldney Road. **About the Role** Joining us as a Complaints Manager, you’ll have overall responsibility for the management and administrative compliancy of our Moran Sindall Integration System (MSi), monitoring and actively managing the day-to-day service...

A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis.Key responsibilities are as followsOversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are requiredLiaise with the...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS,...

Audit & Risk Recruitment are delighted to be recruiting for an Internal Audit & Risk Manager to join a high performing team within this innovative and fast growing business based in London. You will be joining a company that really lives their values and are the global leader in their field. As the successful candidate you will be reporting into the Senior...

United Kingdom - Risk - Global Wealth Management **Job Reference #** - 266108BR **City** - London **Job Type** - Full Time **Your role** - Please find the job description below: - Do you have experience dealing with client complaints in financial services? Do you enjoy engaging with clients? - We're looking for someone like this to: - be the first point...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

MMP Consultancy are currently working alongside a leading housing organisation, to recruit a Complaints Officer on a Temporary basis. **Responsibilities**: - Identifying those complaints that require notification to loss adjusters due to the potential risk to the business (i.e., reputation or litigation) and providing subsequent updates on a regular...

**Flexible Work Eligible**: Flexible Work Schedule **DISCOVER your opportunity** Reporting to the Complaints UK Manager, the Senior Complaints officer will be supporting the Complaints UK Manager in BAU and ad hoc tasks. You will lead by an example in demonstration of core commitments of AXA XL. You will be helping to train new team members, contributing...

**Flexible Work Eligible**: Flexible Work Schedule **DISCOVER your opportunity** Reporting to the Complaints UK Manager, the Senior Complaints officer will be supporting the Complaints UK Manager in BAU and ad hoc tasks. You will lead by an example in demonstration of core commitments of AXA XL. You will be helping to train new team members, contributing...

Responsibilities: - Responsibility for responding to Complaints from start to finish. - Determining whether compensation is applicable according to our compensation framework. - Ensure complaints and associated enquires are completed to deadline. - To negate and prevent the escalation of complaints. - Interacting with key internal/external stakeholders. -...