Senior Complaints Officer

This is a temporary, band 7 (£25ph), Senior Complaints Officer role, with an immediate start date and an ongoing duration. The role is based on-site in London and will require a level of vetting to be completed for the role. **Client Details** A large NHS organisation. **Description** Senior Complaints Officer: - Provide advice and guidance on casework...

**Senior Complaints Officer** **Westminster **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to...

**Senior Complaints Officer** **Westminster -Hyrbrid **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding...

The Senior Complaints Officer plays a vital role within the organisation, providing a key point of contact for complainants and stakeholders. The post holder reports to the Complaints Manager They will work closely with the Director of Public Realm within LB Lewisham, and will develop good working relationships with complainants, providing them with clear...

**About The Role**: Due to an internal move, Foxtons is looking for a skilled complaints officer to join our Compliance team! This is a hands-on role requiring an organised, focused and assertive individual with excellent analytical and written communication skills. **KEY RESPONSIBILITIES AND SKILLSETS**: - Assigning incoming complaints to the relevant...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London.What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

MMP Consultancy are working with a fantastic organisation to recruit a Complaints Officer to work on a rolling temporary contract based in London. There are a number of Complaints Officer positions available. **Duties**: As Complaints Officer, deliver a fantastic experience to customer who may have made a complaint by leading on complaints resolution from...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London. What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

HYBRID WORKING Fox Morris are working with City of Westminster Council in relations to finding a Complaints Administrative Officer to start work ASAP! **Responsibilities** - As an Administrative Officer in the Complaints Team, you'll report to the Complaints Team Manager, based in one of Westminster City Council's offices, for a minimum of three days per...

**Flexible Work Eligible**: Flexible Work Schedule **DISCOVER your opportunity** Reporting to the Complaints UK Manager, the Senior Complaints officer will be supporting the Complaints UK Manager in BAU and ad hoc tasks. You will lead by an example in demonstration of core commitments of AXA XL. You will be helping to train new team members, contributing...

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries. - Manage and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with...

We are looking for a full time complaints officer role to deal with Children Act complaints, corporate complaints, Member enquiries and Freedom Of Information Requests. Ideally a self - starter with relevant complaints handling experience is required. Someonewith Childrens or Adult social care complaints is desirable but at the least must have local...

Havering Council: Team Name: Complaints & Information Team Team Description/dynamic: The Team is made up of two team managers, three complaints officers, one information a records officer, and one complaints assistant. - Ability to communicate clearly - Competent with ICT - Organisation/Prioritisation - Working within statutory timescales -...

**Job Title**: Complaints Officer **Start Date**: ASAP **Location**:Hybrid in Maidstone, Kent **Pay**:£14 - £16 Per hour DOE **End Date**: Rolling 3-month placement **Working Pattern**: 7.5 hours, 5 days a week (Flexible/WFH available with discussion) Are you ready to make a meaningful impact on healthcare? Join our Client's dynamic team as a...

Akton Recruitment officer has an opening for a Complaints Officer Predominately home based, may be one day a week at most in the office Overall Purpose of Job To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints...

Job OverviewThis is an exciting opportunity to work as a Customer Complaints Advisor for CV-Library in Hounslow. As a key member of the team, you will be responsible for handling customer complaints and providing excellent customer service.Key ResponsibilitiesHandle customer complaints in a timely and professional manner.Provide clarity, advice, and support...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

I am looking for an Interim Complaints Officer for an NHS Trust in London. The primary duties of this role will be to: - Use Datix proficiently - Analyse information - Draft high-quality complaints responses The focus will be on using data already collected to reduce a significant backlog of complaints by drafting responses for signature. Contract...