Complaints Administrative Officer

3 months ago


London, United Kingdom Fox Morris Group Full time

HYBRID WORKING

Fox Morris are working with City of Westminster Council in relations to finding a Complaints Administrative Officer to start work ASAP

**Responsibilities**
- As an Administrative Officer in the Complaints Team, you'll report to the Complaints Team Manager, based in one of Westminster City Council's offices, for a minimum of three days per week.
- Your role within the Complaints Team will involve handling various administrative tasks related to complaints.
- Your responsibilities will encompass logging new complaints, processing compensation claims, and responding to complaints and enquiries from elected members.
- Letter writing and meticulous attention to detail are crucial aspects of this role.

You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.

**Benefits of working with Fox Morris Group**

Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

**Job Type**: Temporary contract
Contract length: 6 months

Pay: £17.42-£21.83 per hour

**Experience**:

- Complaints Administrative Officer: 1 year (required)
- Residents/Property Services: 1 year (required)
- Borough Of/Councils/Council/Local Authority: 1 year (required)

Work Location: In person


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