Complaints Lead

3 weeks ago


London, United Kingdom Greenacre Recruitment Ltd Full time

Senior Complaints Lead (housing)

Location: North London

Salary: £(Apply online only) per day

Duration: Temporary

Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.

The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.

What will you do in the role?

* Leading in reviewing Stage 1 complaints that have turned into Stage 2

* Investigating Stage 2 complaints

* Fact finding on why complaints have escalated

* Liaising with the complaints team and the contractor

Who would excel in this role?

* Excellent knowledge of Stage 1 and 2 complaints

* Good written communicator

* Car driver

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Please contact Kelly Power on (phone number removed) #J-18808-Ljbffr
  • Complaints Lead

    7 days ago


    London, Greater London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing)Location:North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in the...

  • Complaints Lead

    7 days ago


    London, Greater London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (Housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre is excited to support a Housing Association in North London in their search for an experienced Senior Complaints Lead on an interim basis.Responsibilities:Lead the review of Stage 1 complaints transitioning to Stage 2Investigate Stage 2...

  • Complaint Lead

    3 weeks ago


    London, United Kingdom Peabody Full time

    Salary** Circa £32,000** Location** South East London** Contract type** Fixed Term** Weekly hours** Monday - Friday, 09:00 - 17:00** We have an exciting opportunity for a Complaint Lead to join our Customer Experience team on a 1 year fixed term contract based at the Westminster Bridge Road office. **What you’ll need**: - Experience dealing with...

  • Complaint Lead

    3 weeks ago


    London, United Kingdom Peabody Full time

    Salary** Circa £32,000** Location** South East London** Contract type** Fixed Term** Weekly hours** Monday - Friday, 09:00 - 17:00** We have an exciting opportunity for a Complaint Lead to join our Customer Experience team on a 1 year fixed term contract based at the Westminster Bridge Road office. **What you’ll need**: - Experience dealing with...

  • Complaint Lead

    1 week ago


    London, United Kingdom Peabody Full time

    Salary** Circa £32,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday - Friday, 09:00 - 17:00** We have an exciting opportunity for a Complaint Lead to join our Customer Experience team on a permanent basis based at our Westminster Bridge Road office. As a Complaint Lead, you will manage a case load of resident...

  • Complaint Lead

    2 weeks ago


    London, United Kingdom Peabody Full time

    Salary** Circa £32,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 9 - 5** **What we’re looking for**: - Do you have the capacity to remain resilient and composed when handling challenging or emotionally charged situations, maintaining professionalism and integrity at all times? - Are you able to...

  • Complaints Lead

    7 days ago


    London, Greater London, United Kingdom Careers at Tide Full time

    Who are Tide:At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...

  • Complaints Lead

    1 month ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

  • Complaints Lead

    3 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

  • Complaints Lead

    4 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? *...

  • Complaints Lead

    3 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? *...

  • Complaints Lead

    4 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

  • Complaints Lead

    4 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you do in...

  • Complaints Lead

    3 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing) Location: North London Salary: £(Apply online only) per day Duration: Temporary Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead. The ideal candidate will have experience of reviewing Stage 1 and 2 complaints. What will you...

  • Complaints Lead

    1 month ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? ...

  • Complaints Lead

    3 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Senior Complaints Lead (housing)Location: North LondonSalary: £(Apply online only) per dayDuration: TemporaryGreenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.What will you do in the role? ...


  • London, United Kingdom Financial Conduct Authority Full time

    Lead Complaints Investigator **Salary**: National - ranging from £57,600 to £71,900 per annum and London - ranging from £63,300 to £79,100 per annum. Are you interested in leading a small team working in the Complaints Department dealing with high profile and complex complaints? The team/ department We have an exciting opportunity for a talented Lead...


  • London, Greater London, United Kingdom Financial Conduct Authority Full time

    Lead Complaints InvestigatorSalary: National - ranging from £57,600 to £71,900 per annum and London - ranging from £63,300 to £79,100 per annum.Are you interested in leading a small team working in the Complaints Department dealing with high profile and complex complaints?The team/ departmentWe have an exciting opportunity for a talented Lead...


  • London, United Kingdom Venn Group Full time

    **New Opportunity - Complaints and Risk Lead** Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below; Job Title: Complaints and Risk Lead Duration: 3 months (potential to extend) Daily rate: Band 7 £213.35 PAYE inc holiday pay or £240.24 umbrella Hours: 37.5 per week WFH: Hybrid /...

  • Lead Investigator

    2 months ago


    London, United Kingdom Financial Conduct Authority Full time

    The Role The Risk and Compliance Oversight Division (R&CO) performs the second line of defence function in the FCA. R&CO helps the FCA identify, assess, and report risks that threaten the FCA's ability to deliver its statutory objectives. The Division is responsible for: - Defining and owning the FCA Risk Management Framework; - Providing ongoing guidance...