Helpdesk Administrator

6 months ago


StokeonTrent, United Kingdom Cygnet Full time

We are looking for an organised Heldesk Administrator with a passion for making a difference to others.

You’ll be working full time, Monday-Friday, helping ensure the safe and smooth running of services for the people in our care.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

**Job Summary**:
You will be responsible for managing the administrative process of the day to day facilities management software across the portfolio.
You will be responsible for ensuring the paperwork associated with all aspects of facilities management is correct and in order in accordance with the policies and procedures of the company.

**Your day-to-day...**

To log any required works on the facilities management software on a daily basis
To ensure the correct quotes and approval is received prior to logging on the facilities management software
Acting as a key contact for onsite maintenance or site managers with any urgent queries
To assist with the administration/documentation required for Out of Hours works

**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving

**You are...**
- Excellent organisational and planning skills
- Outstanding communication and interpersonal abilities
- Good verbal and written communication skills, including report writing skills
- Competent with Microsoft office
- Attention to detail and accuracy
- Confidentiality and adaptability
- Excellent communication skills
- Information gathering and monitoring skills
- Problem analysis and problem solving skills

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.


  • Helpdesk Administrator

    6 months ago


    Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **We are currently recruiting additional Helpdesk Administrators to Join our Helpdesk Service Team from our Head office in Stoke.** As a Helpdesk Administrator, you will play a crucial role in ensuring the smooth and efficient operation of their service department. Your primary responsibility will be to manage service requests, schedule appointments, and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    CV-Library is seeking a Helpdesk Administrator to join their team in Stoke, Staffordshire. This full-time role offers a competitive salary of £25,000 per annum.The ideal candidate will have excellent communication skills and be able to resolve client requests efficiently. They should also be able to work well under pressure and meet deadlines.Below are the...


  • Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **Are you an experienced Office Based Customer Service Administrator / Call Centre Advisor wanting a new varied & dynamic role with one of UKs leading Commercial Lettings companies if so, we would love to hear from you!** A Fantastic Opportunity to join one of UKs leading business letting agencies providing support to our business users. As a Helpdesk...

  • Helpdesk Administrator

    3 months ago


    Southend-on-Sea, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - Farringdon, London - £26-36,000 per annum  Are you an experienced Helpdesk Operator looking for a new challenge?  If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company on a unique site based in Farringdon. The company provides maintenance for one of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Key ResponsibilitiesAs a Helpdesk Administrator at CV-Library, your key responsibilities will include:• Communicating clearly with Field staff to resolve client issues• Resolving clients' requests efficiently and effectivelyYou will also be expected to maintain accurate records of client interactions, as well as contribute to ongoing process improvements...

  • Helpdesk Operator

    3 days ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    About the RoleSodexo is seeking a skilled Helpdesk Operator to join our team in the UK. As a Helpdesk Operator - Sodexo UK, you will be the first point of contact for customers, receiving and logging all technical facilities management service requests.Key ResponsibilitiesRespond to customer inquiries and provide accurate informationLog and assign service...

  • Helpdesk Operative

    6 months ago


    Stoke-on-Trent, United Kingdom Sodexo Full time

    Job Introduction As a **Helpdesk Operative **at Sodexo in** Royal Stoke University Hospital - Newcastle-under-Lyme**, you will be the first point of contact, receiving and accurately logging all technical facilities management service requests. With an eye for detail, you will assign the tasks to the relevant Sodexo facilities management teams to complete....

  • Helpdesk Administrator

    5 months ago


    Stoke Gifford, United Kingdom GRAHAM Group Full time

    About The Role At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted University partner, committed to enhancing the student experience for the next generation of leaders, thinkers and entrepreneurs. Your varied, and valued, contribution will help us create a hassle free environment for our clients and...

  • Helpdesk Operative

    6 months ago


    Stoke-on-Trent, United Kingdom Sodexo Full time

    Job Introduction As a **Helpdesk Operative** at Sodexo in** Royal Stoke University Hospital** You will be very well organised, have outstanding communication skills, and have the ability to work in a challenging environment. Our hospitals' skilled administrative personnel support our patients and visitors in providing vital clerical services. Join Sodexo and...

  • Helpdesk Administrator

    7 months ago


    Stoke-on-Trent, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment are seeking to recruit Administration staff for a Facilities Management company working in Stoke (ST4). **Job Details**: - 8am-6pm. (Shift times vary between these hours). - Monday - Friday. - £11.44p/h. - Weekly pay. - All training provided. - Immediate start available. **About The Job**: - The role will require you to organize...

  • Helpdesk Coordinator

    6 months ago


    Stoke-on-Trent, United Kingdom Equans Full time

    **Requisition ID**: 55136 **Domain**: Support Services/Customer Services and Administration **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for a Helpdesk Coordinator to join our team based in Campbell Road, Stoke-on-Trent ST4 on a permanent basis. This is a full time/part-time role working 40 hours per week. On offer is a...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting fixed term opportunity has arisen within the Imaging Directorate, Royal Stoke Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task. This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to communicate well at all...

  • Helpdesk Manager

    3 months ago


    Southend-on-Sea, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Manager - Farringdon, London - £45-52,000 per annum (dependant on experience)    My client, an established Facilities and Maintenance company, are currently recruiting for an experienced Facilities Helpdesk Manager to join a fantastic team based in Farringdon, London.As the Facilities Helpdesk Manager, you will oversee a team of Helpdesk...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting fixed term opportunity has arisen within the Imaging Directorate, Royal Stoke Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task. This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to communicate well at all...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting fixed term opportunity has arisen within the Imaging Directorate, Royal Stoke Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task. This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to communicate well at all...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as an Imaging Helpdesk/Receptionist on 26 hours permanent contract. This post offers an excellent opportunity for individuals wishing to gain exposure to a wide range of administration tasks along with customer service skills. You...

  • Helpdesk Coordinator

    7 months ago


    Stoke-on-Trent, United Kingdom Equans Full time

    **Requisition ID**: 55136 **Domain**: Other/Other **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for a Helpdesk Coordinator to join our team based in Campbell Road, Stoke-on-Trent ST4 on a permanent basis. This is a full time/part-time role working 40 hours per week. On offer is a competitive salary and benefits package.** You...


  • Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job summary An exciting fixed term opportunity has arisen within the Imaging Directorate, Royal Stoke Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task. This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to...


  • Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job summary An exciting fixed term opportunity has arisen within the Imaging Directorate, Royal Stoke Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task. This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to...

  • Helpdesk Technician

    1 week ago


    Bradford-on-Avon, Wiltshire, United Kingdom Wildcat Careers Ltd Full time

    We are seeking a highly motivated and skilled Helpdesk Technician to join our award-winning team at Wildcat Careers Ltd.As a Helpdesk Technician, you will play a key role in our dynamic helpdesk, providing exceptional customer service and technical support to our clients.You will work closely with our team to diagnose and resolve complex technical issues,...