Helpdesk Administrator

7 months ago


StokeonTrent, United Kingdom Multi Trades Recruitment Limited Full time

Multi Trades Recruitment are seeking to recruit Administration staff for a Facilities Management company working in Stoke (ST4).

**Job Details**:

- 8am-6pm. (Shift times vary between these hours).
- Monday - Friday.
- £11.44p/h.
- Weekly pay.
- All training provided.
- Immediate start available.

**About The Job**:

- The role will require you to organize and manage the ongoing distribution of all facilities management work, from customer enquiry to job completion across the estate.
- Overseeing a variety of jobs & maintenance engineers to ensure the KPIs & SLAs of the contract are met.
- Planning workers schedules.
- Raise POs.
- Escalate complaints.
- Follow up on jobs & ensure sign off of completed works.
- Working from home available. (once training complete)
- Unlimited overtime available. (1.5x rate weekdays & Saturdays, 2x Sundays)

**About You**:

- Facilities Management experience. (preferred)
- Strong IT experience.
- Strong communicator.
- Highly organized.
- Proactive.
- Able to fit in & work part of a team.
- Speak, understand and write in clear & fluent English.

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



  • Stoke-on-Trent, United Kingdom Bouygues Energies & Services Solutions Full time

    Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team in Stoke-on-Trent. This is a permanent full-time position working 40 hours per week, Mon-Fri from 08:00 to 17:00. **The role**: - Provide a first class Helpdesk service to the National Operations Centre - Support the...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    CV-Library is seeking a Helpdesk Administrator to join their team in Stoke, Staffordshire. This full-time role offers a competitive salary of £25,000 per annum.The ideal candidate will have excellent communication skills and be able to resolve client requests efficiently. They should also be able to work well under pressure and meet deadlines.Below are the...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    We are seeking an Estates General Office & Helpdesk Administrator to work full time within our Trust. This role is critical to the Procurement of the EMT & Estates Team. There are additional duties on the Helpdesk and E-Procurement and stock taking for the EMT Stores.


  • Burton-on-Trent, United Kingdom Hobby Craft Full time

    Here at **Hobbycraft,**we are looking for a **Logistics Helpdesk Administrator **to join the team based at our Distribution Centre in Burton on Trent **.**You will join us on a **full time, permanent **basis working 5 days over 7. In return, you will receive a **competitive salary, plus benefits!** Working for us isn’t like working for any other retailer....


  • Stoke-on-Trent, United Kingdom xpertrecruitmentsolutionsltd.co.uk Full time

    **Are you an experienced Office Based Customer Service Administrator / Call Centre Advisor wanting a new varied & dynamic role with one of UKs leading Commercial Lettings companies if so, we would love to hear from you!** A Fantastic Opportunity to join one of UKs leading business letting agencies providing support to our business users. As a Helpdesk...


  • Burton-On-Trent, United Kingdom Strategic Placements Ltd Full time

    **Helpdesk Administrator** - Permanent Job - Full-Time - Salary circa £25,000 - Based: Burton upon Trent - Previous Experience of a similar role is essential Experience Required - Essential - Excellent PC based skills, with experience of Word/Excel and Outlook. - Desirable - Previous experience of facilities maintenance helpdesk operations and processes. -...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Key ResponsibilitiesAs a Helpdesk Administrator at CV-Library, your key responsibilities will include:• Communicating clearly with Field staff to resolve client issues• Resolving clients' requests efficiently and effectivelyYou will also be expected to maintain accurate records of client interactions, as well as contribute to ongoing process improvements...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    At Sodexo, we are seeking a highly skilled Helpdesk Operations Assistant to join our team in Royal Stoke University Hospitals. As an Estate Operative, you will be responsible for providing exceptional customer service, handling service requests, and supporting our facilities management teams.The successful candidate will have excellent communication skills,...


  • Stoke-on-Trent, United Kingdom bet365 Full time

    **Overview**: **Support Services**: **Part Time**: **Closes 27/07/23**: **Stoke-on-Trent**: **Part Time**: **Closes 27/07/23**: **Who we are looking for**: A CAFM Helpdesk Coordinator who will use and maintain the CAFM system and allocate work to the relevant teams as well as support with general administrative tasks. As a CAFM Helpdesk Coordinator within...

  • Helpdesk Engineer

    1 week ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About UsWe are a technical IT team at bet365, and we are committed to providing exceptional service to our employees. As a Helpdesk Engineer, you will play a key role in supporting our operations, ensuring that employees have the technology resources they need to perform their roles.Main ResponsibilitiesRespond to phone calls and emails promptly to provide...

  • Helpdesk Operator

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    About the RoleSodexo is seeking a skilled Helpdesk Operator to join our team in the UK. As a Helpdesk Operator - Sodexo UK, you will be the first point of contact for customers, receiving and logging all technical facilities management service requests.Key ResponsibilitiesRespond to customer inquiries and provide accurate informationLog and assign service...

  • Admin Assistant

    7 days ago


    Stoke-on-Trent, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    At MPFT we pride ourselves on staff wellbeing and development and can we offer you: - Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent. - Counselling support and lifestyle information with advice on a variety of...

  • Helpdesk Operative

    6 months ago


    Stoke-on-Trent, United Kingdom Sodexo Full time

    Job Introduction As a **Helpdesk Operative **at Sodexo in** Royal Stoke University Hospital - Newcastle-under-Lyme**, you will be the first point of contact, receiving and accurately logging all technical facilities management service requests. With an eye for detail, you will assign the tasks to the relevant Sodexo facilities management teams to complete....


  • Stoke-on-Trent, United Kingdom Equans Full time

    **Requisition ID**: EQU00001502**Domain**: Support Services/Customer Services and Administration**Job type**: Permanent**Schedule**: Full-time**EQUANS are recruiting for a Senior Helpdesk Co-ordinator to be based in Stoke-On-Trent, ST4 4DB. This is a permanent full-time role working 40 hours per week. On offer is a salary of £23,500 per annum.**: The...


  • Burton-On-Trent, United Kingdom ECS UK Group Ltd Full time

    Job Title: Facilities Maintenance Helpdesk Operative Based: Burton-upon-Trent Reports to: Director Full Time / Permanent position **About this Opportunity** We are looking for a Facilities Helpdesk Co-ordinator to support our busy and growing business. The role will oversee the day-to-day management of the Facilities Helpdesk services. The operative...

  • Helpdesk Administrator

    7 months ago


    Stoke-on-Trent, United Kingdom Cygnet Full time

    We are looking for an organised Heldesk Administrator with a passion for making a difference to others. You’ll be working full time, Monday-Friday, helping ensure the safe and smooth running of services for the people in our care. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping,...

  • Helpdesk Operative

    7 months ago


    Stoke-on-Trent, United Kingdom Sodexo Full time

    Job Introduction As a **Helpdesk Operative** at Sodexo in** Royal Stoke University Hospital** You will be very well organised, have outstanding communication skills, and have the ability to work in a challenging environment. Our hospitals' skilled administrative personnel support our patients and visitors in providing vital clerical services. Join Sodexo and...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as an Imaging HelpDesk/Receptionist on 35 hours 6 month secondment This post offers an excellent opportunity for individuals wishing to gain exposure to a wide range of administration tasks along with customer service skills. you...

  • Helpdesk Coordinator

    7 months ago


    Stoke-on-Trent, United Kingdom Equans Full time

    **Requisition ID**: 55136 **Domain**: Support Services/Customer Services and Administration **Contract type**: Permanent **Schedule**: Full-Time **EQUANS is looking for a Helpdesk Coordinator to join our team based in Campbell Road, Stoke-on-Trent ST4 on a permanent basis. This is a full time/part-time role working 40 hours per week. On offer is a...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting fixed term opportunity has arisen within the Imaging Directorate, Royal Stoke Hospital Reception Team for an enthusiastic, efficient and flexible individual who is able to multi-task. This is a demanding role comprising a wide range of administration duties and telephone Helpdesk support. You will need to be able to communicate well at all...