Cafm Helpdesk Coordinator

5 months ago

StokeonTrent, United Kingdom bet365 Full time

**Overview**:
**Support Services**:
**Part Time**:
**Closes 27/07/23**:
**Stoke-on-Trent**:
**Part Time**:
**Closes 27/07/23**:
**Who we are looking for**:
A CAFM Helpdesk Coordinator who will use and maintain the CAFM system and allocate work to the relevant teams as well as support with general administrative tasks.

As a CAFM Helpdesk Coordinator within the Facilities team you will be an integral part in managing day to day work requirement for the department.

This position is also available on a full time basis.

**Preferred skills and experience**:

- Ability to work under pressure to meet tight deadlines whilst maintaining a high attention to detail.- Good computer skills with use of Microsoft office tools, including Excel and Outlook.- Ability to communicate at all levels with strong customer service skills; whilst acting as point of contact for facilities and other internal departments.- Great team player with a can do attitude along with ability to work at times without supervision.- Well organised and skilled in effective time management. Understanding of Facilities.**Main Responsibilities**:

- Report issues through the Helpdesk as and when they occur, ensuring that all service requests reported are monitored and completed satisfactorily within your area and within the agreed SLA's.- Fleet management, booking of pool vehicles and managing repairs, services and MOTS.- Booking and management of Electric Charging.- Monitoring Helpdesk, Pod Point Mailboxes for incoming enquires and bookings.- Working alongside engineering teams to create job plans.**Want to become part of the team?**:
**The benefits of working with us**:
**Bonus Schemes**:
**Recognition for your performance and hard work.**:
**Company Pension**:
**Preparing you for later life with a top pension.**:
**Employee Assistance Programme**:
**Supporting the wellbeing of you and your family.**:
**Eye Care**:
**In a digital world, we help take care of your vision.**:
**Income Protection**:
**Your income is protected, just in case.**:
**Life Event Gifts**:
**Your big occasions deserve to be celebrated.**:
**Life Assurance**:
**Peace of mind for your family in any eventuality.**:
**Long Service Awards**:
**A thank you for your dedication and loyalty.**:
**Stoke-on-Trent**:
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

**Our location**:

- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.

**What we get up to**:
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

**Some location benefits**:
**On-Site Restaurant**:
**Tea and Coffee Service**:
**Great Commuter Links**:
**Company Leisure Facility**:

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